Frequently Asked Questions
What are the ParcelPost services?
ParcelPost offers a range of services available for sending your parcel.
For small parcels
- ParcelPost offers a six day a week delivery service with delivery target of 1-3 working days*, including Saturdays at no extra charge for items up to 1.5kg.
- ParcelPost Fast offers a next working day* delivery service between major towns and cities for items up to 1.5kg.
For delivery confirmation and tracking
- ParcelPost Tracked is a great low-cost way to send parcels up to 5kg when they aren't urgent but you want to know they have arrived. It provides target delivery time of 1-3 working days*, online tracking and confirmation of delivery so you know when your parcel has safely arrived.
A fast service at a Standard Post price
- ParcelPost PO Box Priority offers a next working day delivery* with speed and security, at an affordable price. Send documents or parcels to New Zealand Post PO Boxes or Private Bags in major towns and cities, ideal for online traders or anyone wanting to maintain the confidentiality of their street address. Available in two handy sizes of plastic postage included envelopes (C5 and Foolscap) to a maximum weight of 5kg, with maximum thickness restriction being whatever fits in the bag.
* Delivery targets are a guide only and we cannot guarantee your parcel will reach its destination within the delivery target. Delivery to and from rural and remote areas may take longer.
Go to sending a parcel within New Zealand for information on other options available for sending parcels within New Zealand.