Sending mail - forms and guides library

This library provides quick and easy access to New Zealand Post forms and guides online. You can choose to view, download or print.

General

• Address and layout guide (.pdf - 256KB)
• Address standards (.pdf - 869KB)
• Customer inquiry form (.pdf - 113kb)
• Making sure you're covered brochure (.pdf - 801kb)
• Postal users' guide (.pdf - 3,609kb)
• Prohibited items brochure (.pdf - 502kb)
• Public contract (.pdf - 29kb)
• Quick reference guide to addressing your letters and parcels (.pdf - 154kb)
• Standard terms and conditions for business customers (.pdf - 183kb)

Domestic Mail

• Envelope layout standards for machinable mail (.pdf - 392kb)
  (applies to VolumePost and Approved FreePost mail products)
• Envelope layout standards for manually-sorted bulk mail (.pdf - 141kb)
  (applies to GoFlexible and PrintPost mail products)
• Envelope template for VolumePost 1 and 3 (.pdf - 487kb)
  Please use these pdfs as a guide only as the reproduction of sizes from the pdf version may not accurately reproduce.
• North Island zonal guide (.pdf - 340kb)
• Parcels wallchart (.pdf - 210kb)
• Sending your letters and parcels within New Zealand (.pdf - 617kb)
• South Island zonal guide (.pdf - 279kb)
• VolumePost and GoFlexible dimension guide (.pdf - 122kb) (ADV239)
  Please use these pdfs as a guide only as the reproduction of sizes from the pdf version may not accurately reproduce.

International Mail

• Country specific restrictions (.pdf - 278kb)
• Customs and consignment flowchart (.pdf - 1810kb)
• Customs orange consignment note (IEC001) (.pdf - 3140kb)
• Export entry FAQs (.pdf – 41kb)
• Export invoice (NCPI025) (.pdf - 48kb)
• International Air Satchel (.pdf - 410kb)
• International Bulk Mail (.pdf - 880kb)
• International Business Reply (.pdf - 157kb)
• International courier services (.pdf - 780kb)    
• International services postage guide (includes GST) (.pdf - 322kb)
• International services postage guide (excludes GST) (.pdf - 322kb)
• Sending overseas (.pdf - 1760kb)