Sending parcels within New Zealand from Kapiti
As part of the Better Change Project New Zealand Post will be trialling new postal concepts in various locations in Kapiti.
This is a trial service for sending parcels by post and courier within New Zealand and available in selected branches only.
Delivery
Parcels have a one to three working day mail delivery target between major towns and cities. Saturday delivery and delivery to New Zealand Post PO Boxes and Private Bags are available.
Packaging & weight
New packaging, in a selected range of sizes, is provided when sending parcels using this service. The new packaging, and the postage on the packaging, is for the trial range of parcel services and may only be used in trial branches. You must use this packaging if your item fits inside and you have not already packaged your item and paid the required postage. The maximum weight for items sent using the packaging is 10kg.
If your item doesn't fit, or is over 10kg, and you have not already packaged it and paid the required postage, you can wrap it yourself and send it from the counter in our trial branches.
The maximum weight for a parcel sent from our trial branches not using the packaging is 25kg for sending within New Zealand.
How much will it cost?
The required postage to send parcels is based on the size or weight of your item and your choice of bag or box.
The base service is a standard postal service. Optional upgrades are available, at an extra cost, for tracking (+ $2), courier (includes tracking) (+ $4) and courier + signature (includes tracking) (+ $6).


Sending using the new packaging range:
| Bag size | Max weight |
Internal bag dimensions (height x length) |
Price per bag (RRP incl. GST) | Price with upgrade to tracking | Price with upgrade to courier | Price with upgrade to courier + signature |
|---|---|---|---|---|---|---|
| DLE flat bag | 10kg | 125mm x 230mm | $3.00 | $5.00 | $7.00 | $9.00 |
| C5 flat bag | 10kg | 185mm x 270mm | $4.00 | $6.00 | $8.00 | $10.00 |
| C4 flat bag | 10kg | 250mm x 310mm | $5.00 | $7.00 | $9.00 | $11.00 |
| Foolscap flat bag | 10kg | 270mm x 380mm | $6.00 | $8.00 | $10.00 | $12.00 |
| Box size | Max weight |
Internal box dimensions (length x height x depth) |
Price per bag (RRP incl. GST) | Price with upgrade to tracking | Price with upgrade to courier | Price with upgrade to courier + signature |
|---|---|---|---|---|---|---|
| Small box | 10kg | 250mm x 190mm x 100mm | $7.00 | $9.00 | $11.00 | $13.00 |
| Medium box | 10kg | 385mm x 260mm x 150mm | $12.00 | $14.00 | $16.00 | $18.00 |
| Large box | 10kg | 440mm x 330mm x 210mm | $16.00 | $18.00 | $20.00 | $22.00 |
If your item does not meet all of the above criteria, refer to the information below.
Sending using other packaging:
| Destination | Max weight per ticket | Max total weight | Max volume | Max length | Price per base and Excess ticket |
|---|---|---|---|---|---|
| Nationwide |
Base for the first 5kg Excess per additional 5kg |
25kg | 0.125m³ | 1.5m |
$12.00 $6.00 per Excess ticket |
Dimensions and weight restrictions include the packaging.
If your item doesn’t fit the new packaging, or is over 10kg, and you have not already packaged it and paid the required postage,you will be charged the greater of:
- the actual weight of your parcel (as determined by our scales), or
- the volumetric weight of your parcel
rounded up to the nearest 5kg.
To calculate volumetric weight (kg) - measure the parcel's height (m) x length (m) x thickness (m) and multiply this by 200, eg. (0.5 x 0.4 x 0.3) x 200 = 12kg.
Where to send
Lodge a standard postal service parcel at your local New Zealand Post branch or post it in the standard slot of a New Zealand Post street posting box.
For tracking, courier and courier + signature parcels you will need to go to the counter.
Or to get a New Zealand Post Account talk to us today.
Compensation, high risk and prohibited items
Make sure your mail is safe to send and find out if you’ll be compensated if it goes missing or gets damaged.
Making sure you’re covered (PDF - 852kb).
Terms and conditions
Terms and conditions for the trial parcel services:
Full details of the terms and conditions of the trial services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the special Public Contract and Postal Users' Guide below:
- Public Contract (Kapiti) (PDF - 498kb)
- Postal Users' Guide (Kapiti) (PDF - 340kb)