New Zealand Change of Address (NZCOA)

With the NZCOA you can keep in touch and reconnect with customers even when they’ve moved house or changed postal address.

Selling to existing customers is far cheaper than finding new ones. But with over 400,000 people moving each year, it can be a challenge keeping in touch.

That’s why you need the NZCOA database - the accurate and up to date information for correcting and verifying your direct mail address lists.

The NZCOA draws data from  the New Zealand Post redirection service. As well as helping you keep in touch with customers, it may also help you cut mail costs by reducing the amount of mail you send to incorrect addresses.

Pricing

Our license models have the flexibility to suit all types of clients, from service re-sellers, to end-users, and list owners. All licensees provide a monthly audit and usage log to New Zealand Post, except for Internal Business Licence – Model 1.

Full NZCOA terms and conditions can be found in your New Zealand Change of Address agreement.

For companies with their own customer mailing lists

Licence type Cost Licence Agreements Required
Internal Business License – Model 1
Use within an organisation only. For mail list verification and correction.
$15,000 per annum

Agreement (PDF- 107kb)

End User Schedule (PDF - 83kb)

Internal Business Licence – Model 2
Use within an organisation only. For mail list verification and correction.
60c per matched record (Annual minimum charge $2500 (excl GST) payable on the anniversary of the date of the agreement)

Agreement (PDF - 107kb)

End User Schedule (PDF - 83kb)

Bureau/Mailhouse
For cleansing a database.
P.O.A Ask your data bureau or mailhouse if they offer NZCOA as a bureau service or call 0800 804 307 for a list of service providers.  

All prices are in New Zealand Dollars and exclude GST

For Bureaus and Commercial List Owners

Licence type Number of records Resale Price per matched record* Licence Agreements Required
Bureau Service Provider
Data able to be incorporated into solution providing data matching service.
1 – 2,500 60c

Agreement

(PDF - 107kb)

Commercial Schedule (PDF - 83kb)

2501 – 5,000 50c
5,001 – 7,500 45c
7,501 – 10,000 40c
10,001 – 30,000 35c
30,001 – 50,000 30c
50,001 – 100,000 25c
100,001 and over 20c
Commercial List Owner Data Cleansing
Cleaning of bulk consumer lists intended for resale.
  15c

Agreement (PDF - 107kb)

List Schedule (PDF - 83kb)

*All prices are in New Zealand Dollars and exclude GST. There is an annual minimum purchase of $2500 (excluding GST) payable on the anniversary of the date of the agreement. Of the amount charged for each record (Bureau Service Provider, Commercial List owner Data Cleansing) you retain 50% of the fee and pay New Zealand Post Limited the other 50%.

Next steps