@nzpost favourites
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Loving the new (still beta) @nzpost address and postcode finder with suggested search results and maps: t.co/Qo3h0Elw -
I love @nzposttracking ! Great service!
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Contact list
You can contact us by phone, email or post. Our phone line is open 8am to 5.30pm Monday to Friday and 9am to 12pm on Saturdays, excluding public holidays. We aim to reply to email enquiries by 5pm the next working day.
General enquiries
For all postal enquires including damaged items, redirections, holds, disputed delivery items and general business enquiries.
Phone
Within NZ: 0800 501 501
Outside NZ: +64 9 367 9710
Postal address
Customer Service Centre
New Zealand Post
PO Box 39100
Wellington Mail Centre
Lower Hutt 5045
For missing item enquiries, use our Customer Enquiry Form
CourierPost enquiries
Within New Zealand
0800 COURIER (0800 268 743)
Outside New Zealand
+64 9 367 9710
Postal address
Customer Service Centre
New Zealand Post
PO Box 90242
Auckland Mail Centre
Auckland 1142
International courier enquiries
When sending by International Express or Economy Courier.
Phone
Within NZ: 0800 73 63 53
Outside NZ: +64 9 367 9710
Postal address
Customer Service Centre
New Zealand Post
PO Box 39100
Wellington Mail Centre
Lower Hutt 5045
Prezzy Cards
Phone
0800 450 509
Stamp and coin collecting
Phone
Within and outside NZ: +64 6 349 1234
0800 STAMPS (782677)
Fax
Within and outside NZ: +64 6 345 7120
Postal address
Collectables and Solutions Centre
Private Bag 3001
Wanganui Mail Centre
Wanganui 4540
Media enquiries
Postal address
Customer Service Centre
New Zealand Post
Private Bag 39990
Wellington Mail Centre
Lower Hutt 5045
Jobs at New Zealand Post
If you'd like more information about working at the New Zealand Post Group, please contact the recruitment centre nearest you:
Auckland Recruitment Centre
Postal address
Auckland Recruitment Centre
Highbrook Facility
122 Kerwyn Avenue
East Tamaki
Manukau 2013
PO Box 204 500
Auckland 2161
Wellington Recruitment Centre
Postal address
Wellington Recruitment Centre
Level 9
New Zealand Post House
7 Waterloo Quay
PO Box 39990
Wellington Mail Centre
Lower Hutt 5045
Christchurch Recruitment Centre
Postal address
Christchurch Recruitment Centre
Level 1, Christchurch Mail Centre
145 Orchard Road
Christchurch Airport
Christchurch 8053
Private Bag 55055
Christchurch Mail Centre 8154
Official information
Official information requests are made under the Official Information Act and usually concern the release of information held by New Zealand Post as a State Owned Enterprise. Requests for information under the Official Information Act should be directed to the relevant part of the business in the first instance. For additional assistance contact our Official Information Act Officer
Personal information and privacy
For questions about your personal information that may be held by New Zealand Post, you should contact the relevant part of the business. To report a privacy issue please contact our Privacy Officer
Website enquiries
For enquiries or feedback about this website email us nzpost@custhelp.com