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Parcel sending range

Our parcel sending range works based on a service upgrade model, making it easy for you to use and choose.

Find out more about how our parcel sending range works.

Why have we changed?

We’ve had feedback that our old range was hard to use so we have streamlined our packaging and sending options. We trialled this new range in our Marlborough stores first and now we’ve rolled it out nationwide.

Read our media release New Zealand Post’s intuitive new approach to parcel sending.

Questions and answers about our new parcel sending range

Visit our support pages for a full list of questions and answers.

Information for our traders

Based on customer feedback we have simplified our sending range, while also maintaining the wide range of sending options you need as a trader/small business.

Tip for when you’re listing items on Trade Me

You can use our Rate Finder to see what the shipping costs are. Put the weight and dimensions of your item into the Rate Finder along with your sending from address. Leave the delivery address blank and the Rate Finder will return all the relevant services you can use to send your item.

Information for our business account customers

We have details on how this new parcel range works for our business customers. Information on your contracted rates have been sent to you. If you have any questions, please contact your Account Manager.

Find out more on the benefits to business account customers.