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Receiving mail

Receive your mail easily, securely and at your own convenience with our range of services.

  • Redirect mail

    Redirect mail

    Redirect your mail when you move in New Zealand or overseas.

  • Change address

    Change address

    Moving house can be a hassle. But letting businesses know your new mailing address is easy with ChangeMyAddress.

  • Hold mail

    Hold mail

    We can hold your mail so you don’t have to worry about your mailbox overflowing while you’re away. 

  • Counter delivery

    Counter delivery

    If you need a short term mailing address of up to three months, use our Counter delivery service located at your local PostShop and some PostCentre outlets.

  • Community mailboxes

    Community mailboxes

    If Rural Post owner-drivers or Posties don’t deliver mail in your area, you may be able to access a free New Zealand Post Community mailbox, for a limited period of time.

  • Rural Delivery

    Rural Delivery

    If you live in rural New Zealand, Rural Post can deliver your mail and CourierPost items as well as provide a pick up service for outgoing mail and CourierPost items, free of charge.

  • Poste Restante

    Poste Restante

    Poste Restante is an inexpensive service for receiving letters and parcels while you’re visiting New Zealand from overseas.

  • Mailbox specifications

    Mailbox specifications

    Help our Posties deliver your mail safely, securely and efficiently by meeting our mailbox specifications.

  • Return to sender

    Return to sender

    When you receive incorrect mail and you want to return it.

  • Undeliverable mail

    Undeliverable mail

    Find out what happens to mail sent within New Zealand and from overseas that’s undeliverable.