Changes to our domestic Letters rates and services from 1 July 2021
05 March 2021
We’re proud to be New Zealand’s largest delivery partner and we’re committed to providing you with a sustainable, market-leading service now and for the future.
We know how important it is to move with the changing needs of the market, to support you with what you need, when you need it. We’re making significant investments into our people, technology, products and services many of which will directly benefit how we enable your business and streamline the way we work together.
Whilst we focus on keeping costs to a minimum and are always looking for innovative ways to provide our service more efficiently, we also have a responsibility to deliver a sustainable mail service for New Zealand and do need to review prices annually.
Any price or specification changes to New Zealand Post services, other than domestic letters, will be communicated separately. For more information or guidance on these upcoming changes, please don’t hesitate to contact your Business Manager or complete our online enquiry form.
The use of the Priority Business Mail (PBM) service has reduced greatly over the last few years, making it difficult to retain as a financially viable product. Therefore, we’ve decided to end our PBM services from 1 July 2021 onwards. If you still have any pre-printed PBM branded envelopes, including prepaid postage, after 1 July 2021, you can continue to use these as Standard Post. Our Standard Post service will deliver your mail across town and between major towns and cities in the usual efficient timeframes.
The table below shows how PBM pricing compares to current Standard Post pricing.
Priority Business Mail
Current Standard Post pricing
Standard Post pricing from 1 July 2021
The following changes to our Bulk Mail products will take effect on 1 July 2021:
New pricing will be introduced on all Bulk Mail products
Zonal Pricing will be introduced for PrintPost (see below for additional information about this)
Minimum lodgement volumes for PrintPost will be reduced from 1,000 to 300
Zone A will be expanded to provide increased coverage within major towns and cities. 20 postcodes will move from Zones B, C & D to Zone A and one postcode will move from Zone A to Zone D.
Information on changes to Bulk Mail products, will be available in the Postal User Guide from 1 July 2021.
New pricing will be introduced for all Bulk Mail products. Please refer to the Bulk Mail Rate Card for pricing. New prices will apply from 1 July 2021.
Bulk Mail chart
There are no significant changes to the Bulk Mail Chart. There are some minor clarifications, which will be available in the Bulk Mail Chart, which will be published prior to 1 July 2021.
Envelope Layout Standards
There are no significant changes to the Domestic Bulk Mail Envelope Layout Standards. There are some minor clarifications, which will be available in the Domestic Bulk Mail Envelope Layout Standards, which will be published prior to 1 July 2021.
Zonal Pricing has already been applied to Adcard, GoFlexible and VolumePost. This will also be applied to PrintPost on 1 July 2021.
Zonal Pricing is a pricing structure that charges different prices for mail deliveries to different areas.
Every New Zealand postcode containing delivery points has been allocated to one of four “Zones”; Zone A, Zone B, Zone C and Zone D. Each of these zones has a different price.
In addition to the above Zonal Pricing, a separate pricing tier applies to any items with incorrect or missing postcodes. This pricing tier is called IPC (Invalid Postcode). More information on Zonal Pricing and IPC terms and conditions will be available under the Adcard, GoFlexible and VolumePost sections in the Postal User Guide from 1 July 2021. It will also be available under the PrintPost section on 1 July 2021. In the interim, please refer to the Bulk Mail product specifications for this information.
Bulk mail zones are defined by postcode. They are defined for the purpose of determining prices for bulk mail lodged as Adcard, GoFlexible, PrintPost and VolumePost. Those prices can be found in the Domestic Bulk Mail Rate Card on the NZ Post website.
* The NZ Post Bulk Mail Zones list provides details of the postcode zone and delivery type for all valid postcodes in NZ.
Note: There are 3 listed postcodes that have no zonal mapping as they have no physical mail delivery points, i.e. all mail sent to those postcodes should be addressed to the PO Box Lobby within the postcode. These are highlighted in yellow in the PDF.
If you wish to obtain a csv version of the Zonal Postcode list, please contact [email protected]
For more information on Bulk Mail Zonal Pricing, please refer to the Postal User Guide under Adcard, GoFlexible, PrintPost and VolumePost from 1 July 2021. In the interim, please refer to the Bulk Mail product specifications.
Zonal Pricing Rates
Zonal Pricing rates across Adcard, GoFlexible, PrintPost and VolumePost can be found on the Domestic Bulk Mail Rate Card below.