The following information applies to Personal customers and also applies to users of a Digital Postage Meter (DPM).
From 1 June 2022, the price of the following products and services will be increasing:
- Economy and Economy Plus International
- Courier International
- Express International
- Sending large parcels in NZ
From 1 July 2022, the price of the following mail and PO Box products and services will be increasing:
It has been another year of change. There have been both challenges and opportunities as we adapt and evolve to keep up with this ever-changing market. At NZ Post, we continue to be committed to providing you with a sustainable, market-leading delivery service now and for the future in response to these changes.
To maintain our commitment, we need to continuously review our infrastructure and processes.
As we upscale our business to reflect the changing market, we are also subject to a variety of changing cost components, including increased labour costs, investment in new technology and our continued focus on health and safety.
While we’re always looking to reduce costs wherever possible, we have a responsibility to deliver a sustainable mail and parcel delivery service for New Zealand and we do need to review our prices annually.
From 1 June 2022, only courier services will be available when sending large parcels within NZ.
A new Courier Economy service, available when sending nationwide only, has a target delivery of within 3 days, and parcel compensation of up to $2,000.* We’re reducing the price our Courier service for large parcels.
Available services when sending large parcels from 1 June 2022:
|Sending service||Across Town (Price up to 25kg)||Within Island (Price per 5kg) **||Nationwide (price per 5kg) **||Tracking||Signature Required||Saturday Delivery#||Delivery Target*||Compensation Limit (incl. GST NZ$)|
|Courier Economy||N/A||N/A||$17.00||Yes||Add + $3.00||N/A||Within 3 working days||$2,000|
|Courier||$7.00||$11.20||$31.20||Yes||Add + $3.00||Add + $5.80||Next working day||$2,000|
*Major towns and cities – see Postal Users’ Guide for details. Delivery targets are a guide only. Delivery to and from rural or remote areas may take longer. Parcel compensation is subject to the terms set out in the Postal Users’ Guide.
** The additional 5kg price (up to 25kg) is the same as the price for the first 5kg.
A Rural Delivery Surcharge is applicable to all parcels sent within NZ addressed to a rural address.
# Saturday Delivery not available on rural addresses.
A large parcel is a parcel that:
- Weighs over 3kg or
- Measures over 70mm in thickness or
- Measures over 395mm x 455mm or less (LF) dimension.
Note: only one of these criteria needs to occur to determine that a parcel must be sent as a large parcel.