Road User Charges from 1 December 2018

The Government has recently announced changes to the Road User Charges (RUC), which took effect from 1 October 2018. These changes vary depending on vehicle configuration, however represent a significant change across our road operations.

To cover the increase in RUC costs within our transport and courier fleets and maintain the same levels of service you are enjoying today, New Zealand Post will be implementing a RUC surcharge of 0.30% from 1 December 2018. The surcharge will apply to all CourierPost and Pace products and services. This is in line with standard practice across the industry.

The RUC surcharge will be included, together with the Variable Fuel Rate (VFR), in the Variable Price component of our invoices and statements. The surcharge is calculated to reflect the increase in costs to NZ Post and will be updated in line with changes to Road User Charges.

See more information about VFR or RUC.

Frequently asked questions

How will the RUC surcharge appear on my invoice?
The RUC surcharge will be presented together with the Variable Fuel Rate (VFR) on invoices and statements. The Total surcharge (VFR +RUC) GST exclusive amount will appear under the Unit Variable Price* column on the invoice.

How is it calculated?
The RUC surcharge is calculated based on the cost incurred to New Zealand Post for the delivery of CourierPost and Pace parcels, as a result of the Road User Charges.

Why have you implemented the RUC surcharge now?
We need to cover the increase in costs within our transport and courier network to ensure customers continue to enjoy the same level of service that we offer today.

I am concerned about the impact it will have on my business. Who can I talk to?
To discuss the RUC surcharge do get in touch with your dedicated account manager or alternatively contact us via our website.