COVID-19 Updates

The latest developments from NZ Post

01/04/2020

YouShop Customer Update

YouShop customer update, international shipping times and surcharges.


31/03/2020

COVID-19 FAQs - International

Can I still send parcels internationally during alert level 4?


30/03/2020

International Surcharges

From 1 April 2020, surcharges will be applied to international sending.


27/03/2020

COVID-19 FAQs

This is a challenging time for New Zealand businesses. To help provide some clarity, we’ve summarised key questions and answers.


25/03/2020

International mail and parcels

We are currently still sending and receiving international parcels and mail, however the situation is constantly evolving and there may be some delays. Stay up to date with our current international network disruptions.


24/03/2020

Temporary closures to retail outlets

From 11.59pm Wednesday 25th March NZ Post retail outlets will close, and all over the counter services will be unavailable until further notice.


24/03/2020

NZ Post is considered an essential service and will continue to provide essential delivery services at level 4

We are doing everything possible to prepare so we can keep New Zealand moving.


20/03/2020

Help us continue to deliver for you and New Zealand

Whether you’re sending or receiving parcels, here are a few tips on how you can help us continue to deliver for New Zealand.


20/03/2020

For businesses - help us continue to deliver for you and New Zealand

Whether you’re sending or receiving parcels, here are a few tips on how you can help us continue to deliver for New Zealand.


16/03/2020

Delivery changes to enhance safety of our communities

NZ Post is changing its parcel delivery process in response to the developing situation with COVID-19 in New Zealand.


16/03/2020

Update from NZ Post CEO David Walsh

A message from David Walsh regarding NZ Post’s response to the latest COVID-19 developments.


13/03/2020

International mail updates

The latest impacts on international mail