International Air Satchel

Send large amounts of international letters and small parcels up to 2kg on a regular basis through International Air.

International Air Satchel is a satchel lodgement option available to New Zealand Post Account customers for mailings of over 50 International Air letters and small parcels (up to 2kg per item) or lodgements with postage of NZ$100 or more.

The supplied satchel makes your letters and parcels easy to lodge, and free pick up may be available. International Air has a delivery target of three to 10 working days, and is an untracked service.

Key benefits

  • Convenient and easy to use: simply put all your International Air letters and parcels (up to 2kg per item) into the blue satchel provided by New Zealand Post and complete an IBP009 consignment note.
  • Free pick up: the satchels are collected by courier free of charge, on a pre-arranged basis.
  • Only pay for what you send: parcels are charged using continuous weight pricing. This means you will pay for the actual weight of your parcel in 10g increments. The minimum charge for International Air parcels is 100g per parcel.
  • Postage is GST zero rated on all international items: you'll save administration time and improve cash flow, because you don't have to pay GST on the items you send, and claim it back later.


A minimum of NZ$100 postage or 50 items per lodgement applies. Only one lodgement may be made per day.

International Air Satchel mail must be lodged in a blue satchel provided by New Zealand Post. Mail is collected daily free of charge. The items are sent by the International Air service and no GST is paid on them.

Product information and maximum dimensions

A green Customs Declaration (OS008a) sticker must be attached to each parcel.

Letters and documents
Size Max dimensions
(height x length)
per item
Max weight
per item
Max thickness per item Max standard cover
per item
Medium 130mm x 235mm 200g 10mm NZ$250*
Larger than Medium 260mm x 385mm 200g 10mm NZ$250*
Parcels (up to 2kg)
Max length
+ width
+ depth
per parcel
Max length
of any side
per parcel
Max weight
per parcel
Max standard cover
per parcel
900mm 600mm 2kg NZ$250*
Rolls and tubes (up to 2kg)
Max length +
(diameter x 2)
per item
Max length
per item
Max weight
per item
Max standard cover
per item
1,040mm 900mm 2kg NZ$250*

*This is subject to a number of important limitations and exclusions, in particular in relation to High Risk and Prohibited items. For further information about our compensation terms and conditions and High Risk and Prohibited items, please refer to the relevant sections of the Postal Users' Guide.

Required postage

The required postage to send your items up to 2kg by International Air Satchel is GST zero rated.

The maximum weight of a letter is 200g - letters above 200g are charged as parcels.

Parcels are charged using continuous weight pricing, which means you only pay for the actual weight of your items in 10g increments. The minimum chargeable weight for International Air Satchel is 100g per parcel. Rolls and tubes are charged as parcels. All customs duties, sales taxes and other regulatory charges are payable by the receiver on delivery. Please refer to our Rate Finder for more information.

Sending by International Air Satchel

  1. Clearly address each item. Make sure you include the postcode (if required), and the destination country.
  2. Put your return address and postcode on the top left corner or the back of each item.
  3. Ensure your PermitPost indicia is on the top right corner.
  4. Make sure there is an International Air service indicator on each item.

  5. Attach a green Customs Declaration (OS008a) to each parcel (under 2kg).

  6. Complete the consignment note (IBP009) listing all the items to be lodged.
  7. Remove the Customer Copy of the consignment note.

  8. Put all your mail into a blue International Air satchel.

  9. Put your completed consignment note in the pouch on the front of the satchel.
  10. Ensure your Return to Sender card is in the small pocket or sitting on top of your consignment note, with the International Mail Service Centre address facing out.
  11. Put the satchel with the rest of your New Zealand Post mail for courier pick up.

Minimum of $100 or 50 items per lodgement applies. Maximum of one lodgement per day.

For lodgements of over 500 items, please contact your New Zealand Post account manager or our National Contact Centre to discuss bulk lodgement options.

Things you need to know

You must be a New Zealand Post Account customer to access this service. Each item must also have a PermitPost impression and an International Air service indicator. Special conditions and charges may apply. Your New Zealand Post Account Manager can tailor a package to suit your needs.

International Air Satchel has a target delivery time of three to ten working days around the world. View our delivery zones for more information.

International Tracked Air Satchel offers tracking to selected destinations. See our list of countries where this service is available.

Free pick up from commercial premises may be available for New Zealand Post Account Customers. Contact your account manager today to enquire and set up the International Air Satchel service or contact our National Contact Centre.

Frequently asked questions
Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.

Delivery Targets

For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day.

You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.

Required postage

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.

Next steps

  • To get a New Zealand Post Account phone our National Contact Centre Monday to Friday, 8am to 5pm, on 0800 276 7848 or
  • Talk to your New Zealand Post Account Manager about International Air Satchel or International Tracked Air Satchel.