International Courier

A cost effective way to send business letters and documents to 52 key destinations worldwide.

Or were you after: 

You have the peace of mind of knowing your mail is tracked until it reaches its destination and a signature is collected on delivery.

Destinations

Australia, Austria, Belgium, Brazil, Canada, Chile, China, Cook Islands, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, El Salvador, Fiji, Finland, France, Germany, Greece, Hong Kong, Hungary, India*, Indonesia, Ireland, Italy, Japan, Macau, Malaysia, Mexico, Netherlands, New Caledonia, Norway, Philippines, Poland, Portugal, Romania, Samoa, Singapore, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tonga, UK, USA, Uruguay, Vanuatu and Vietnam.

*Please note that International Courier service is only available to major cities in India listed below:

  • Agartala
  • Agra
  • Ahmedabad
  • Aizawl
  • Ajmer
  • Allahabad
  • Alwaye
  • Ambala
  • Amritsar
  • Aluvay
  • Auranbad
  • Bangalore
  • Bareilly
  • Belgaon
  • Bhopal
  • Bhubaneshwar
  • Bombay
  • Calcutta
  • Callicut
  • Chandigharh
  • Coimbatore
  • Cuttack
  • Dehradun
  • Delhi
  • Dhanbad
  • Dibrugarh
  • Faridabad
  • Gangtok
  • Goa
  • Gorakhpur
  • Gulburga
  • Gurgaon
  • Guwahati
  • Gwallor
  • Hosur
  • Howrah
  • Hublidharwab
  • Hyderabad
  • Imphal
  • Indore
  • Jaipur
  • Jammu
  • Jamshedpur
  • Johdpur
  • Jorhat
  • Jullundar
  • Kanchipuram
  • Kanpur
  • Kochi
  • Kolan
  • Kottayam
  • Lucknow
  • Ludhiana
  • Madras
  • Mangalore
  • Meerut
  • Moradabad
  • Mumbai
  • Mysore
  • Nagpur
  • Nasik
  • Panaji
  • Panipat
  • Patna
  • Pondicherry
  • Pune
  • Raipur
  • Rajkot
  • Ranchi
  • Salem
  • Shillong
  • Shimla
  • Silchar
  • Siliguri
  • Srinagar
  • Surat
  • Thiruananthapuram
  • Tirupati
  • Tirupur
  • Trichur
  • Trichy
  • Udaipur
  • Udupi
  • Vadodara
  • Varanasi
  • Vijayawada
  • Visakhapatnam

PO Box delivery is available to selected destinations.

The required postage to send by International Courier is based on the size and weight of your document.

Item Weight 250 grams 500 grams 1.0 kilograms
Australia (Zone A) $21.49 $22.61 $28.28
South Pacific (Zone B) $30.54 $35.06 $44.10
Asia (Zone C) $30.54 $35.06 $44.10
North America, Canada, UK & Europe (Zone D) $39.59 $42.97 $54.28
Rest of the world (Zone E) $39.59 $42.97 $54.28

Required postage rates are GST zero rated, refer to our GST exclusive postage guide (PDF - 990KB).

If paying by stamps or Automatic Stamping Machine please add GST, or refer to our GST inclusive postage guide (PDF - 1.0MB).

Documents weighing more than 1kg are classified as parcels.

Dimension restrictions

Maximum size (length + girth) Maximum length of any side
3m 1.5m

Dimension and weight restrictions include any packaging.

Our International Courier service delivers to PO Boxes in selected countries and rural addresses for no additional cost.

Sending by International Courier

You’ll need the following to send with International Courier:

  • A completed orange consignment note (IEC001) or a white consignment note (CN300 - only available for use in store) with the address written in English.
  • A copy of the commercial invoice or an Export Invoice (NCPI025) (PDF - 49KB), if the items being sent are part of a commercial transaction.
  • A completed Export Entry (for items  valued over NZ$1,000). We can complete this on your behalf for an additional cost.

Lodge your mail at your local PostShop and pay the required postage. Free pick up from commercial premises may be available for New Zealand Post Account customers. Contact your account manager to enquire.

PO Box delivery

Delivery to a PO Box is available within the following countries: Australia, Brazil, Belgium, Canada, Cook Islands, Croatia, Czech Republic, Ecuador, El Salvador, Finland, Greece, Hong Kong, Hungary, Ireland, Japan, Macau, Netherlands, Poland, Samoa, South Korea, Spain, Switzerland, Singapore, Slovenia, Taiwan, Thailand, Uruguay, USA, Vanuatu, and Vietnam.

Things you need to know

There are a few other things you need to know about this service:

  • All International Courier documents sent internationally require a Customs declaration on the orange business consignment note (IEC001) or the white consignment note (CN300 - only available for use in store).
  • Use this service if your documents are up to 1kg. If they are over 1kg they are classified as parcels.
  • For the latest updates on affected delivery times or items we temporarily cannot accept, check our international mail service announcements.
  • Ensure your item is safe to send by checking our prohibited and restricted items information.
  • Find out if you’ll be compensated if your item goes missing or gets damaged.
Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.

Delivery Targets

You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.

Required postage

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.

International Courier is a trade mark of New Zealand Post Limited.

Subject to our terms and conditions, item contents valued at:

  • up to NZ$2,000 may be sent by businesses with a New Zealand Post Account. If, the value is over NZ$2,000 but less than NZ$5,000, it may only be sent if Additional Compensation Cover is purchased
  • up to NZ$2,000 may be sent by businesses without a New Zealand Post Account (or with one but not using a business consignment note).

In line with the above, and subject to our terms and conditions, a compensation limit for loss or damage of up to NZ$2,000 is available for items sent by International Courier. For New Zealand Post Account customers who have purchased Additional Compensation Cover, the cover limit available is, subject to our terms and conditions, up to NZ$5,000.

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