Keep your customers updated by email or SMS of the progress of their CourierPost parcel.
The International Postal Corporation has carried out a survey on eCommerce in New Zealand.
46% of interviewed consumers claimed that having full visibility on the delivery process is very important.
31% of interviewed consumers claimed that receiving an electronic notification was very important.
(Source: Cross border ecommerce shopper survey, NZ, International Postal Corporation, 2017)
Parcel Notifications are a great way to take your customers’ online shopping experience to the next level. Your customers get the peace of mind of knowing where their parcel is while you spend less time and money dealing with delivery enquiries. It’s a win-win.
You can choose to let New Zealand Post send notifications to your customers via Email for free and or via SMS (12.5c each) for up to four different delivery notifications:
All you need to do is include the customer's mobile number and/or email address in the data manifest that you send us and we will do the rest.
It’s easy to get started. There are just a few requirements your business should meet:
- You need to have a New Zealand Post business account
- Customer’s mobile number and email address need to be included in the data manifest that you send us
- You should get any consents you need for the customer details you send us.