Key sending solutions

The checkout experience on a website has a huge impact on sales success and on customer satisfaction.

We know that the lead reason for shopping cart abandonment is confusion about shipping*. It is essential to provide clarity around shipping charges and delivery timeframes.

We offer a comprehensive suite of domestic and international sending solutions, which can be managed easily through our Shipping Options APIs.

Domestic sending options

Our substantial network is designed to deliver to almost every household and business in New Zealand, and your parcels never leave our hands.

Service Speed Reach Tracking
Overnight Next business day Nationwide Fully Tracked
Economy 2-3 days Between Islands Fully Tracked
Same Day ASAP to 3 hours Within same city Proof of Delivery available
Same Day Evening Between Metros Proof of Delivery available

All above services have a compensation cover of $2000.

Value Added services

We offer a range of Value Added services to ensure that your parcels get to your customers when and how you need.

  • Signature Required
  • Dangerous Goods (limited classes available, approval required)
  • Saturday Delivery
  • Evening Delivery (selected areas)
  • Age Restricted Delivery

International sending options

  • We deliver to 220 countries around the world.
  • Expertise in eCommerce solutions to and from New Zealand.
  • We offer a tiered range of solutions through the postal or commercial network, depending on the destination, the speed and tracking experience you want to provide.
  • We offer the ability to access new customers through NZ Post’s webstores on 12 Chinese marketplaces as well as on marketplaces in Australia and the USA.

Learn more about our international sending options

* - The primary reason for digital shoppers to abandon carts 2016 - 2017.