A cost-effective way to send large numbers of letters and documents internationally by Economy International service with a delivery target of 3 to 10 working days.
Volume Mail International is available to NZ Post Account customers who post large amounts of mail at the same time - it offers greater flexibility with weight and size limits and can cut back administrative time and costs.
Flexibility: Each letter has a maximum allowable weight of 500g. Oversized printed material and parcels have a maximum allowable weight of 1kg.
Easy to use: Only sort by Volume Mail International destination zone.
Items based on actual weight: Prices are based on the weight and destination of your items. You only pay for what you send, up to the next 10g increment for each item.
Zero-rated GST: This saves you administrative time in reclaiming GST.
*The cost of domestic air freight, if requested, will attract GST.
What can I send?
Letters up to 500g per letter.
Oversized printed matter up to 1kg per item.
Letters and oversized printed material items for each lodgement must be identical. Identical items may contain multiple copies of the same publication/contents, e.g. magazines, where some recipients want two or more copies in an envelope (up to a maximum of four different weights) or where the contacts are identical e.g. a statement and/or invoice in the same envelope.
The minimum lodgement quantity is either:
400 identical letters per lodgement with a maximum weight per item of 500g, or;
400 identical oversized printed material items with a maximum weight per item of 1kg
Ensure your lodgement has a minimum of 400 identical letters
Check that each letter weighs no more than 500g
Ensure that each letter is properly labelled with a PermitPost impression or a pre-printed PermitPost impression
Attach an Economy, or Par Avion service Indicator Sticker to each letter or pre-print with an 'Economy International' indicia
Complete a Statement of Posting form (AR019N) fully and accurately
Product information for sending letters
Max dimensions (height x length x thickness)
Max weight per letter
Min volume per lodgement
260mm x 385mm x 20mm
Sending oversized printed material
Ensure your lodgement has a minimum of 400 identical items.
Check that each oversized printed material item weighs no more than 1kg.
Ensure that each item is properly labelled with a PermitPost impression and attach an Economy, or Par Avion international service Indicator Sticker.
Ensure the words 'printed matter' are clearly recorded on each item.
Complete a Statement of Posting form including accurate quantities and weights.
Product information for sending oversized printed material items
Max length + width + depth
Max length of any side
Max weight per item
Max value per item
Min volume per lodgement
Our compensation cover is not available for items posted using the Volume Mail service.
Contact your NZ Post Account Manager today to see if you qualify for International Volume Mail savings, or our Customer Care Centre.
The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.
For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day.
You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.
The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.
Cover for loss or damage, prohibited & restricted items