Sending money within NZ

Important notice

On Wednesday 28 February 2018 we will cease selling Domestic Money Orders.  It will still be possible to redeem existing Domestic Money Orders issued prior to sales ceasing up until 2 years after the date the Domestic Money Order was issued.

Things you need to know

To collect a money order the receiver will need to visit their local PostShop. We’ll pay the amount in cash or into a bank account. If you are redeeming multiple money orders that cumulatively amount to $500 or more you will require valid ID. Visit nzpost.co.nz/id-requirements for acceptable forms of identity documentation.

If you are under 18 and want to redeem a Money Order Certificate you must provide valid ID to receive the funds in cash, or have a parent, guardian or caregiver (with a valid form of ID) to present the Money Order Certificate on your behalf. Visit nzpost.co.nz/id-requirements for acceptable forms of ID.

All money order details are recorded by us, so if you lose your money order certificate or forget your pin notify your local PostShop or contact our National Contact Centre.

Business redemption

You can redeem your Money Order certificate by taking it to any PostShop with your bank deposit slip. Once redeemed, the Money Order will be deposited into your nominated bank account in New Zealand by New Zealand Post.

Update to Money Order Terms and Conditions

We are updating clause 11 of the Money Order Terms and Conditions (“What if your money order is lost or stolen?”). The change will be effective from 1 March 2018.

Read the new terms and conditions (PDF - 57KB)

Clause 11 is changing from this:

11. What if your money order is lost or stolen?

You must notify us immediately if your money order certificate has been lost or stolen by calling the customer service number. We will issue you a new money order certificate.

To:

11. What if your money order is lost or stolen?

You must notify us immediately if your money order certificate has been lost or stolen by calling the customer service number. You will be able to obtain a refund of the full amount of the lost or stolen money order certificate in accordance with clause 20.