Mailing dates & times

Find out when to send your letters, cards, parcels and presents to family and friends to get there before the next special occasion.

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Public holidays

Public holiday Dates
New Year holiday period 1, 2 and 3 January 2017
Waitangi Day 6 February 2017
Good Friday 14 April 2017
Easter Monday 17 April 2017
ANZAC Day 25 April 2017
Queen's Birthday 5 June 2017
Labour Day 23 October 2017
Christmas Day 25 December 2017
Boxing Day 26 December 2017

Anniversary dates

Province Date
Auckland 30 January 2017
Taranaki 13 March 2017
Hawke's Bay 20 October 2017
Wellington 23 January 2017
Marlborough 30 October 2017
Nelson 30 January 2017
Canterbury 17 November 2017
Canterbury (South) 25 September 2017
Westland 4 December 2017
Otago 20 March 2017
Southland 18 April 2017
Chatham Islands 27 November 2017

Please allow one to two extra working days for delivery when sending over the above periods.

Delivery targets

Delivery targets are guidelines only and we do not guarantee that your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer. For the purpose of delivery targets, the day in which a mail item is accepted by us is day zero. If you post an item over the counter in a New Zealand Post retail outlet after that day’s final clearance, day zero will be the next working day.

You can expect that items sent overseas will usually arrive at their destination within the timeframe specified for each service. Because we do not directly control all parts of the delivery chain, we cannot guarantee that your items will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer.

Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.

Delivery Targets

You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.

Required postage

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.

International Courier, International Air and International Express Courier are trade marks of New Zealand Post Limited.

Next steps

Find out more about sending internationally: