International Air Parcels

International Air Parcels is a low cost international sending option to send your untracked parcels overseas.

International Air Parcels has a 3 - 10 day delivery target to over 220 destinations, including PO Boxes and rural areas worldwide. This is an untracked service.

The required postage is based on the weight of the parcel and charged in 10g increments, so you only pay for what it weighs. The minimum charge for International Air Parcels is 2kg.

You can send parcels by International Air to PO Boxes and rural areas for no extra cost. Use the Rate Finder for more details on the options available and the associated cost to send your parcel. If your parcel does not match the dimensions specified, another service may be more applicable.

Download our International Services Guide (excludes GST) (PDF - 990KB), when paying by methods other than stamps.

Dimension restrictions

Max length + girth per item Max length of any side per item Max weight per item
2m 1.05m 20kg

For more details on the cost to send your parcel, use the Rate Finder or download our International Services Guide (excludes GST) (PDF - 990KB); when paying by methods other than stamps.

Sending by International Air Parcels

To send your parcel by International Air Parcel you need to have:

  • a white consignment note (CN300), available in store, listing each item and its value in the space provided
  • a completed Export Entry (for items valued over NZ$1,000). We can complete this on your behalf for an additional cost.
  • a copy of the commercial invoice attached to the outside of the parcel or an Export Invoice (NCPI025) (PDF - 49KB), if your parcel is being sent as part of a commercial transaction.

Lodge your parcel at your local PostShop.

Things you need to know

Frequently asked questions
Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.

Delivery Targets

For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day.

You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.

Required postage

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.

International Air is a trade mark of New Zealand Post Limited.

Subject to our terms and conditions:

  • items under NZ$2,000 in value can be sent; and
  • compensation up to NZ$2,000 will be available for loss or damage in respect of those items.

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