International Courier

A cost-effective courier service to send parcels to 46 key countries worldwide.

International Courier service for parcels up to 30kg. It has a 2 - 6 working day delivery target and costs less than our prestige service International Express Courier.

You have the peace of mind of knowing your mail is tracked until it reaches its destination and a signature is collected on delivery.

Destinations

Australia, Austria, Belgium, Brazil, Canada, China, Cook Islands, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, El Salvador, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Macau, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Samoa, Singapore, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tonga, UK, USA, Vanuatu, Uruguay and Vietnam.

PO Box delivery is available to selected destinations.

The required postage to send by International Courier is based on the size and weight of your item. For more details on the cost to send your parcel, use the Rate Finder or download our International Services Guide (excluding GST) (PDF - 1.7MB); when paying by methods other than stamps.

Dimension restrictions

Maximum size (length + girth) Maximum length of any side
3m 1.5m

Dimension and weight restrictions include any packaging.

Our International Courier service delivers to PO Boxes in selected countries and rural addresses for no additional cost.

Sending mail by International Courier

You’ll need the following to send with International Courier:

  • a completed orange consignment note (IEC001) or white consignment note(CN300) with the address written in English
  • a copy of the commercial invoice or an Export Invoice (NCPI025), if the items being sent are part of a commercial transaction
  • a completed Export Entry (for letters and documents valued over NZ$1,000). We can complete this on your behalf for an additional cost.

Lodge your mail at your local PostShop and pay the required postage. Free pick up from commercial premises may be available for New Zealand Post Account customers. Contact your account manager to enquire.

PO Box delivery

PO Box delivery is available within the following countries: Australia, Brazil, Belgium, Canada, Cook Islands, Croatia, Czech Republic, Ecuador, El Salvador, Finland, Greece, Hong Kong, Hungary, Ireland, Japan, Macau, Netherlands, Poland, Samoa, South Korea, Spain, Switzerland, Singapore, Slovenia, Taiwan, Thailand, Uruguay, USA, Vanuatu, and Vietnam.

Things you need to know

There are a few other things you need to know about this service:

  • All parcels sent internationally require a Customs declaration.
  • Parcels valued over NZ$1,000 require an Export Entry.
  • Use this service if your parcel is up to 30kg. If it’s over 30kg it should be sent via International Freight.
  • Parcels are charged using the actual weight of your item in 10g increments. The minimum charge is 500g and the maximum 30kg per item.
  • For the latest updates on affected delivery times or items we temporarily cannot accept, check our international mail service announcements.

Compensation, restricted & prohibited items

Ensure your item is safe to send and find out if you’ll be compensated if it goes missing or gets damaged. See our compensation, restricted & prohibited items information.

Frequently asked questions
Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.

Delivery Targets

You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.

Required postage

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Compensation, restricted & prohibited items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about compensation, restricted & prohibited items.

 

International Courier and International Express Courier are trade marks of New Zealand Post Limited.

Subject to our terms and conditions, parcels under NZ$2,000 in value are covered for loss or damage by our standard compensation. Parcels valued between NZ$2,000 and NZ$5,000 are classified as high risk items and can only be sent if additional compensation cover is purchased for 1.06% of the item’s declared value.

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