The information contained within the declaration may be electronically transmitted to the destination postal administration and national government agencies (such as Customs) in advance of arrival for fiscal, risk, security, and border clearance purposes, in line with national and international legislation. Learn more about Electronic Advance Data (EAD).
Use this service if your parcel is up to 30kg. If it’s over 30kg it should be sent via International Freight.
Only items under NZ$5,000 in value may be sent by International Courier.
Find out if you’ll be compensated if your item goes missing or gets damaged and how much you may be entitled to, subject to yourt compliance with our terms and conditions. Maximum compensation value is NZ$5,000.
Our Rate Finder provides estimates only. When using Print Postage Online, the results are only as accurate as your estimation/measurement of the size, weight and value of your mail item.
The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.
For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day.
You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.
The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.
Cover for loss or damage, prohibited & restricted items