International Courier

A cost-effective courier service to send parcels to 53 key destinations worldwide.

International Courier service for parcels up to 30kg. It has a 2-6 working day delivery target and costs less than our prestige service International Express Courier.

You have the peace of mind of knowing your mail is tracked at key points until it reaches its destination and, if possible, a signature is collected on delivery.

Destinations

Australia#, Austria, Belgium#, Brazil#, Cambodia, Canada#, Chile, China, Cook Islands#, Costa Rica, Croatia#, Czech Republic#, Denmark#, Ecuador#, El Salvador#, Fiji, Finland#, France, Germany, Greece#, Hong Kong#, Hungary#, India*, Indonesia, Ireland#, Italy, Japan#, Macau#, Malaysia, Mexico, Netherlands#, New Caledonia, Norway, Philippines, Poland#, Portugal, Romania, Samoa#, Singapore#, Slovenia#, South Korea, Spain#, Sri Lanka, Sweden, Switzerland#, Taiwan#, Thailand#, Tonga, UK, USA#, Uruguay#, Vanuatu#, Vietnam#

*Please note that International Courier service is only available to major cities in India listed below:
Agartala, Agra, Ahmedabad, Aizawl, Ajmer, Allahabad, Aluva, Ambala, Amritsar, Aurangabad, Bengaluru, Bareilly, Belgaum, Bhopal, Bhubaneswar, Mumbai, Kolkata, Kozhikode, Chandigarh, Coimbatore, Cuttack, Dehradun, Delhi, Dhanbad, Dibrugarh, Faridabad, Gangtok, Goa, Gorakhpur, Kalaburagi, Gurugram, Guwahati, Gwalior, Hosur, Howrah, Hubballi, Dharwad, Hyderabad, Imphal, Indore, Jaipur, Jammu, Jamshedpur, Jodhpur, Jorhat, Jalandhar, Kanchipuram, Kanpur, Kochi, Kollam, Kottayam, Lucknow, Ludhiana, Chennai, Mangaluru, Meerut, Moradabad, Mumbai, Mysuru, Nagpur, Nashik, Panaji, Panipat, Patna, Puducherry, Pune, Raipur, Rajkot, Ranchi, Salem, Shillong, Shimla, Silchar, Siliguri, Srinagar, Surat, Thiruvananthapuram, Tirupati, Tiruppur, Thrissur, Tiruchirappalli, Udaipur, Udupi, Vadodara, Varanasi, Vijayawada, Visakhapatnam.

# PO Box delivery is available to these destinations.

Required Postage

The required postage to send an item by International Courier is based on its size and weight. For more details on the cost to send your items, use the Rate Finder.

Documents under 1 kg* are charged at fixed weight breaks. Please refer to the table below for a guide to sending documents (under 1kg) via International Courier#.

Dimension restrictions

Item Weight

250 grams

500 grams

1.0 kilograms

Australia (Zone A)

$28.24

$29.46

$35.59

South Pacific (Zone B)

$38.03

$42.91

$52.70

Asia (Zone C)

$38.03

$42.91

$52.70

Canada, UK & Europe (Zone D)

$48.63

$52.36

$64.83

United States of America (Zone US)

$51.60

$55.58

$68.89

Rest of the world (Zone E)

$47.82

$51.48

$63.71

* The required postage to send International Courier documents over 1kg is the same as parcels and is based on the greater of actual weight or volumetric weight.

# Prices charged in-store may vary.

International Courier Parcels

The required postage to send an International Courier items at NZ Post retail outlets or via Print Postage Online tool on our website are charged by the greater of actual weight or volumetric weight, rounded up to the nearest 50g increments. For more details on the cost to send your parcel, use the Rate Finder

Calculating volumetric weight
Volumetric weight (kg) = Height (m) x Length (m) x Depth (m) x 200

Example:
A parcel with dimensions 150mm (height) x 400mm (length) x and 600mm (depth)
(0.15m x 0.4m x 0.6m) x 200 = 7.20kg.

If the actual weight on the scales for this parcel is 4kg, then you would be charged at 7.20kg as the volumetric weight is greater than the actual weight of the parcel.

Maximum size (length + girth)

Maximum length of any side

Minimum chargeable weight

Max weight *

3m

1.5m

250g for documents

500g for parcels

Up to 30kg

Dimension and weight restrictions include any packaging.

Maximum weights are lower for some countries.

Sending items by International Courier

You’ll need the following to send with International Courier:

 

  • A white consignment note (CN300), available in store, with the sender, receiver and the parcel content information written in English.
  • A copy of the commercial invoice or an Export Invoice (NCPI025) (PDF - 49KB), if the items being sent are part of a commercial transaction
  • A completed Export Entry (for items valued over NZ$1,000). NZ Post can complete this on your behalf for an additional cost.

Lodge your mail at your local NZ Post Retail Outlet and pay the required postage or affix your Print Postage Online label.

Things you need to know

There are a few other things you need to know about this service:

 

  • All parcels sent internationally require a Customs declaration.
  • The information contained within the declaration may be electronically transmitted to the destination postal administration and national government agencies (such as Customs) in advance of arrival for purposes such as fiscal, risk, security and border clearance, in line with national and international legislation. Learn more about Electronic Advance Data (EAD).
  • Use this service if your parcel is up to 30kg. If it’s over 30kg it should be sent via International Freight.
  • Maximum weights are lower for some countries.
  • For the latest updates on affected delivery times or items we temporarily cannot accept, please visit our international delivery updates.
  • Ensure your item is safe to send by checking our prohibited and restricted items information.
  • Only items under NZ$5,000 in value may be sent by International Courier.
  • Find out if you’ll be compensated if your item goes missing or gets damaged and how much you may be entitled to, subject to yourt compliance with our terms and conditions. Maximum compensation value is NZ$5,000.
  • Our Rate Finder provides estimates only. When using Print Postage Online, the results are only as accurate as your estimation/measurement of the size, weight and value of your mail item.
Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.

Delivery Targets

For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day.

You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.

Required postage

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.

International Courier is a trade mark of New Zealand Post Limited.

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