International Express Courier

A prestige courier service to over 220 destinations worldwide for urgent and confirmed delivery to the door.

International Express Courier has a 1 - 5 working day delivery target to any street or rural address. Your parcel is tracked and requires a signature on delivery. There is no additional fuel surcharge or rural delivery fee.

The required postage to send by International Express Courier depends on the destination, weight and size of your parcel.

International Express Courier items are charged at the greater of the actual or volumetric weight, in 10g increments.

Volumetric weight (kg) = (height (m) x length (m) x depth (m) x 200

Use International Express Courier if your parcel is up to 30kg. If it’s over 30kg it is oversized and should be sent via International Freight.

For more details on the cost to send your parcel, use the Rate Finder or download our International Services Guide (excludes GST) (PDF - 1.7MB) when paying by methods other than stamps.

Dimension restrictions

Maximum size (length + girth) Maximum length of any side
2m 1.05m

Dimension and weight restrictions include any packaging.

Sending items by International Express Courier

You’ll need a completed white consignment note (CN300), available in store, to send a parcel using International Express Courier.

Lodge your parcel at your local PostShop and pay the required postage.

Things you need to know

  • All parcels sent internationally require a Customs declaration.
  • For items being sent to the USA, Canada, Central or South America, the sender's address cannot be a PO Box address.
  • Items can only be sent to a PO Box address if sent to Andorra, Bahamas, Bahrain, No​rthern​ Mariana islands (Saipan), Cook Islands, Iran, Iraq, Oman, Qatar, Solomon Islands, United Arab Emirates or Vanuatu and a daytime number for the receiver of the item is written on the consignment note.
  • The recipient's telephone number must be provided as part of their address details.
  • Parcels valued over NZ$1,000 require a completed Export Entry. We can complete this on your behalf for an additional cost.
  • A copy of the commercial invoice or an Export Invoice (NCPI025) (PDF - 49KB) if the items are being sent as part of a commercial transaction.
  • Maximum weights are lower for some countries.
  • For the latest updates on affected delivery times or items we temporarily cannot accept, check our international mail service announcements.
  • Ensure your item is safe to send by checking our prohibited and restricted items information.
  • Find out if you’ll be compensated if your item goes missing or gets damaged.
Frequently asked questions
Terms and conditions

The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.

Delivery Targets

You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.

Required postage

The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.

Cover for loss or damage, prohibited & restricted items

Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.

International Express Courier is a trade mark of New Zealand Post Limited.

Subject to our terms and conditions:

  • items under NZ$10,000 in value may be sent by International Express Courier; and
  • compensation up to NZ$10,000 is available for loss or damage in respect of those items.

Next steps