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Time zone differences and notifications

Due to the time zone difference the warehouse does not operate Sunday or Monday New Zealand time (the USA/UK weekend).

Because of this, if your item is received at the USA or UK warehouse late Friday or Saturday (New Zealand time) you may not receive notification of its arrival until Tuesday afternoon (New Zealand time).

Our YouShop China warehouse operates Monday - Friday (New Zealand time). The time difference is 4 – 5 hours behind New Zealand.

Dispatching your parcel from the warehouse

Although you may pay for your parcel’s postage within the New Zealand weekend, because of the time zone difference the earliest your parcel can be sent is Tuesday afternoon for YouShop USA and Europe (NZ Time).  Please check “Payment and dispatch from the warehouse” for YouShop China dispatching timeframes.