Feedback on our YouShop Oversize service
Shopping with your YouShop address
Before you shop, learn about what you can send with YouShop and what restrictions we have for parcel weight, size and value.
30kg actual weight
This is the maximum weight for a YouShop parcel.
No one side of a YouShop parcel can be longer than 1.5m in length with a maximum size of 3m (length + girth).
Have a larger item, find out about our YouShop Oversize service.
Maximum value limit
NZD$2,000 is the maximum value for a parcel sent with YouShop USA.
NZD$1,400 is the maximum value for a parcel sent with YouShop Europe.
NZD$900 is the maximum value for a parcel sent with YouShop China.
Parcels valued over NZD$1,000
Dangerous or prohibited items
We have a list of prohibited items that you should consider before shopping.
The international postage for your YouShop parcel will be based on the chargeable weight of the parcel. The chargeable weight of your parcel will be based on the greater of its actual weight or volumetric weight (charged in 500g increments). Find out more.
Features of YouShop USA, Europe and China
|Target delivery time (after postage is paid)||9-14 days||7 - 11 days||4 - 8 weeks||5 - 9 days||7 - 10 days|
|Price||NZD$9.00 plus NZD$3.50 per 500g||NZD$12.50 per parcel, plus NZD$4.75 per 500g||Email email@example.com for pricing.||NZD$12.50 per parcel, plus NZD$4.75 per 500g|
|Maximum parcel value||NZD$2,000||NZD$2,000||NZD$50,000||NZD$1,400||NZD$900|
|Maximum size||3m (length + girth)||30m2||3m (length + girth)|