International Express Courier
A premium courier service to over 220 destinations worldwide for urgent, secure and confirmed delivery to the door.
International Express Courier has a one to five working day delivery target to any street or rural address. Your parcel is tracked and requires a signature on delivery. There is no additional fuel surcharge or rural delivery fee.
The required postage to send by International Express Courier depends on the destination, weight and size of your parcel.
Unless packed in International Courier bags, International Express Courier items are charged at the greater of the actual or volumetric weight, in 10g increments. Items sent in International Courier bags are charged at actual weight.
Volumetric weight (kg) = (height (m) x length (m) x depth (m)) x 200
Use International Express Courier if your parcel is up to 30kg. If it’s over 30kg it is oversized and should be sent via Freight.
Dimension restrictions
| Maximum size (length + girth) | Maximum length of any side |
|---|---|
| 2m | 1.05m |
Dimension and weight restrictions include any packaging.
Maximum weights are lower for some countries. Please phone our International Courier Support Centre on 0800 73 63 53.
For more details on the cost to send your parcel, use the Rate Finder
Sending items by International Express Courier
Package your parcel securely, with a black customs consignment note, pouch and sticker. You can use your own packaging or choose from one of these products:
- International Courier plastic envelope
- Weigh to Go box, bag or tube
Lodge your parcel at your local PostShop and pay the required postage. Or to get a New Zealand Post Account talk to us today
Things you need to know
- All parcels sent internationally require a Customs declaration. For items being sent to the USA, Canada, Central or South America, the sender's address cannot be a PO Box address.
- Items can only be sent to a PO Box address if sent to Bahrain, Cook Islands, Iran, Kuwait, Oman, Qatar, Solomon Islands, United Arab Emirates or Vanuatu and a daytime number for the receiver of the item is written on the consignment note.
- Parcels valued over NZ$1,000 require an Export Entry, please see Customs declaration.
- For the latest updates on affected delivery times or items we temporarily cannot accept, check our international mail service announcements.
Compensation, high risk & prohibited items
Ensure your item is safe to send and find out if you’ll be compensated if it goes missing or gets damaged.
Compensation & prohibited items
Terms and conditions
The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.
Delivery Targets
You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.
Required postage
The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.
Compensation, prohibited & high risk items
Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about Compensation, high risk & prohibited items for more information.
International Express Courier, International Air Registered, International Economy Courier and
International Air are trade marks of New Zealand Post Limited.
Subject to our terms and conditions, parcels under NZ$2,000 in value are covered for loss or damage by our standard compensation. Parcels valued between NZ$2,000 and NZ$50,000 are classified as high risk items and can only be sent if you purchase additional compensation cover for 1.06% of the item’s declared value.
