GoFlexible

The required postage to send mail by GoFlexible is based on the size and weight of your item together with the time you lodge it to be mailed. Standard rates apply to mail lodged after 8am and before noon Monday to Friday. Afternoon rates apply to mail lodged between noon and 5pm Monday to Friday.  Evening rates apply to mail lodged after 5pm on weekdays and at anytime on weekends or public holidays by prior arrangement.

Up to 20mm thick

Go Flexible (minimum mailing quantity 500* items and a SOA is required)

20mm to 40mm thick

See our Bulk Mail letter dimension guide (PDF - 71kb)

There will be additional costs if your mail does not comply with GoFlexible requirements including Addressing Standards and Envelope Layout Standards for manually sorted mail.

Non-Conformance pricing

At least 85% of your mail must comply with our Addressing Standards for your lodgement to qualify for GoFlexible pricing.  If more than 15% of your mail does not comply you will need to pay non-conformance prices. For more information please refer to the Bulk Mail rate card (PDF – 87kb).

Sending mail by GoFlexible

To send your letters or documents by GoFlexible, you’ll need to ensure that you are sending 500 or more items of the same size and shape and that each item is of the following maximum dimensions:

Sizes

Sizes	Maximum dimensions
Medium	Length 240mm Height 130mm Thickness 40mm Weight up to 1kg
Large	Length 240mm Height 165mm Thickness 40mm Weight up to 1kg
Oversize	Length 385mm Height 260mm Thickness 40mm Weight up to 1.5kg

Note:  The minimum volume threshold must be met for each mailing customer.  Mail from groups of customers may not be consolidated to achieve GoFlexible pricing.

Shapes

With GoFlexible items can be any shape, such as round, triangular, cylindrical or geometrical. Items can also be thicker than regular mail - up to 40mm thick.  They just need to fit within one of the six GoFlexible dimensions.

When sending by GoFlexible, the following conditions apply:

• All mail items must have an approved PermitPost impression and New Zealand delivery and return address
• All mail items must be the same.  For example, each item must be the same design, size, shape and within the same weight range.
• All items must comply with current New Zealand Post standards for envelope layout and addressing.
• For GoFlexible rates to apply to the total lodgement, you need to achieve an 85% Statement of Accuracy (SOA).
• You must complete a Statement of Posting form and display the right GoFlexible product code.

How to prepare your mail for lodgement

Statement of Posting

A Statement of Posting (AR019N) form must accompany all lodgements or the lodgement will be held by New Zealand Post we receive your form. Contact our Customer Service Centre on 0800 501 501 to have us send you a form. For help when completing the form download our  Statement of Posting guide (PDF – 152kb).

Product codes

When completing your Statement of Posting you’ll need to tell us your product code. Refer to the table below for the right code. 

Up to 20mm thick

Up to 40mm thick

New Zealand Post may correct any incorrectly completed Statements of Posting or lodgement slips (such as where the wrong GoFlexible code has been provided).

Letter trays and containers

Place your items address side up in letter trays so that the PermitPost impression is on the top right-hand corner of the envelopes, facing the front of the tray. If you are using reusable envelopes the PermitPost impression must be in the centre or top right hand corner. Letter trays are available at your nearest Mail Centre.
A containerisation service is available for customers with lodgements exceeding 40 trays.

Bulk Mail labels

All trays must be clearly and correctly labelled with the appropriate New Zealand Post label.

Mailhouse lodgement

For mail lodged via mailhouses, use the green label for lodgements originating from the North Island and purple labels for lodgements originating from the South Island.   These labels can be ordered through your Mail Centre, as can emergency supplies of blank labels if required.  To find out more about these labels please download the Bulk Mail labelling chart(PDF – 602kb).

Business customer lodgement

For mail that is not lodged via mailhouses, simplified labelling requirements apply.  These labels can be downloaded from www.nzpost.co.nz/traylabels. Please print and complete these labels and attach these to the front of your mail tray.

Large (C5) items

Large (C5) items may be lodged in letter trays or, if too large or bulky, in a bag. Bags are available from your nearest Mail Centre.

For significant volumes of large or oversize items, mail can be lodged direct into roll cages or Unit Loading Device (ULD). If mail is lodged in bags, or directly into roll cages or ULDs, mail should be bundled to a maximum thickness of 150mm and a maximum weight of 12kg per bundle or 25kg per bag.  The addresses on each item must be clearly visible and all facing the same way.  Bundles must be tight with the items banded down the length and width.

Layout standards

Please ensure you meet the manual sort Envelope Layout Standards so that your mail can processed correctly.

Lodging your mail

Lodge your items at any New Zealand Post Mail Centre or your local PostShop.  If you have a New Zealand Post Account and want to have your items picked up, talk to us today.

Mail will only be accepted after 5pm, on weekends or public holidays by prior arrangement with your local mail centre and will be charged at a higher rate.