World zones
Our international delivery network is made up of five zones. Find the correct zone for your delivery destination.
Delivery targets
|
Destination/ zone |
International Express Courier | International Economy Courier | International Air | International Economy |
|---|---|---|---|---|
|
Australia (Zone A) |
1 - 3 working days | 2 - 3 working days | 3 - 6 working days | 10 - 15 working days |
|
South Pacific (Zone B) |
2 - 5 working days | N/A | 6 - 10 working days | 12 - 22 working days |
|
East Asia and North America (Zone C) |
2 - 4 working days* |
4 - 6 working days
Canada, China, Hong Kong, Japan, Macau, Malaysia, Philippines, South Korea, Singapore, Taiwan, Thailand, USA and Vietnam only. |
6 - 10 working days | 13 - 25 working days |
|
UK and Europe (Zone D) |
2 - 4 working days |
5 - 6 working days
Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland, UK and Ireland only |
6 - 10 working days | 13 - 25 working days |
|
Rest of the World (Zone E) |
2 - 5 working days* | N/A | 6 - 10 working days | 13 - 25 working days |
International Economy is not available for letters.
You can expect that your item will usually arrive at its destination within the timeframe specified for each service. Because New Zealand Post does not directly control all parts of the delivery chain, we can’t guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or is held in Customs, may take longer.
Australia (Zone A)
- All states of Australia
South Pacific (Zone B)
- American Samoa
- Cocos Islands
- Cook Islands
- Fiji
- French Polynesia
- Kiribati
- Nauru
- New Caledonia
- Niue
- Norfolk Island
- Samoa
- Solomon Islands
- Tokelau
- Tonga
- Tuvalu
- Vanuatu
- Wallis and Futuna
East Asia and North America (Zone C)
- Brunei Darussalam
- Cambodia
- Canada
- China- Peoples Republic of
- Federated States of Micronesia
- Guam
- Hong Kong
- Indonesia
- Japan
- Korea - Democratic Peoples Republic of (North)
- Korea - Republic of (South)
- Lao Peoples Democratic Republic
- Macau
- Malaysia
- Marshall Islands
- Midway Island
- Myanmar
- Northern Mariana Islands
- Palau
- Papua New Guinea
- Philippines
- Singapore
- Taiwan
- Thailand
- Timor Leste
- United States of America
- Vietnam
- Wake Island
UK and Europe (Zone D)
- Alderney
- Andorra
- Austria
- Belgium
- Bosnia and Herzegovina
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Faroe Islands
- Finland
- France
- Germany
- Gibraltar
- Greece
- Guernsey
- Holy See (Vatican City State)
- Hungary
- Iceland
- Ireland
- Isle of Man
- Italy
- Jersey
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Macedonia
- Malta
- Monaco
- Montenegro
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- San Marino
- Serbia
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- United Kingdom
Rest of the World (Zone E)
- Afghanistan
- Albania
- Algeria
- Angola
- Anguilla
- Antigua and Barbuda
- Argentina
- Armenia
- Aruba
- Azerbaijan
- Azores
- Bahamas
- Bahrain
- Bangladesh
- Barbados
- Belarus
- Belize
- Benin
- Bermuda
- Bhutan
- Bolivia
- Botswana
- Brazil
- British Indian Ocean Territory
- Burkina Faso
- Burundi
- Cameroon
- Canary Islands
- Cape Verde
- Cayman Islands
- Central African Republic
- Chad
- Chile
- Christmas Island
- Colombia
- Comoros
- Congo Democratic Republic (formerly Zaire)
- Costa Rica
- Côte d'Ivoire
- Cuba
- Djibouti
- Dominica
- Dominican Republic
- Ecuador
- Egypt
- El Salvador
- Equatorial Guinea
- Eritrea
- Ethiopia
- Falkland Islands
- French Guiana
- French Southern Territories
- Gabon
- Gambia
- Georgia
- Ghana
- Greenland
- Grenada
- Guadeloupe
- Guatemala
- Guinea Bissau
- Guinea
- Guyana
- Haiti
- Honduras
- India*
- Iran
- Iraq
- Israel
- Jamaica
- Jordan
- Kazakhstan
- Kenya
- Kuwait
- Kyrgyzstan
- Lebanon
- Lesotho
- Liberia
- Libya
- Madagascar
- Malawi
- Maldives
- Mali
- Martinique
- Mauritania
- Mauritius
- Mayotte
- Mexico
- Moldova
- Mongolia
- Montserrat
- Morocco
- Mozambique
- Namibia
- Nepal
- Netherlands Antilles
- Nicaragua
- Niger
- Nigeria
- Oman
- Pakistan
- Palestinian Territory, Occupied
- Panama Republic
- Paraguay
- Peru
- Pitcairn Island
- Puerto Rico
- Qatar
- Reunion
- Russian Federation*
- Rwanda
- Saint Barthelemy
- Saint Eustatius
- Saint Helena
- Saint Kitts-Nevis
- Saint Lucia
- Saint Maarten
- Saint Pierre and Miquelon
- Saint Vincent and Grenadines
- Sao Tome and Principe
- Saudi Arabia
- Senegal
- Seychelles
- Sierra Leone
- Somalia
- South Africa
- South Georgia
- Sri Lanka
- Sudan
- Suriname
- Swaziland
- Syrian Arab Republic
- Tajikistan
- Tanzania
- Togo
- Trinidad and Tobago
- Tunisia
- Turkey
- Turks and Caicos Islands
- Turkmenistan
- Uganda
- Ukraine
- United Arab Emirates
- Uruguay
- Uzbekistan
- Venezuela
- Virgin Islands (British)
- Virgin Islands (USA)
- Yemen
- Zambia
- Zimbabwe
* Due to circumstances that are outside our control, we are not accepting:
- parcels sent to Russia using International Express Courier (documents can still be sent to Russia using this service) until further notice.
- passports sent to India using International Express Courier until further notice.
Terms and conditions
The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.
Delivery Targets
You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.
Required postage
The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.
Compensation, prohibited & high risk items
Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about Compensation, high risk & prohibited items for more information.
International Express Courier, International Air Registered, International Economy Courier and International Air are trade marks of New Zealand Post Limited.
