Poste Restante
Poste Restante is an inexpensive service for receiving letters and parcels while you’re visiting New Zealand from overseas.
The Poste Restante service provides you with:
- a location to hold mail until you are ready to collect
- a facility to redirect mail
- a facility to leave messages
- storage facilities for parcels to be collected when ready.
Receiving Poste Restante mail
All Poste Restante mail should be addressed as follows:
Recipient
Delivery service
Town, postcode
Country
For example:
David Franklin
Poste Restante
Levin 5510
New Zealand
Prices
The Poste Restante service is free for letters, documents and small parcels held for up to three months. Large parcels can also be held for up to three months – they will be held for the first seven days free of charge, and then $2.50 per parcel per seven days (or part thereof).
| Duration | Letters and parcels up to 2kg | Parcels 2-30kg |
|---|---|---|
| 0 - 7 days | Free | Free |
| 7 days - 3 months | Free | $2.50 per week |
You can have mail redirected from one Poste Restante location to another within New Zealand for an additional $7.00 (for up to three months).
The cost of an overseas redirection will depend on the service required (International Air or International Economy) and the World zone it is sent to.
Things you need to know
- We cannot redirect mail to a hotel, motel, motorcamp or boarding house.
- After three months, any unclaimed letters or parcels will be returned to sender.
Poste Restante locations
|
PostShop |
Address |
Postcode |
Phone |
Fax |
|---|---|---|---|---|
|
Alexandra |
66 Tarbert Street |
9320 |
03 440 2006 |
03 440 2036 |
|
Ashburton |
390 - 408 East Street |
7700 |
03 307 8611 |
03 307 8619 |
|
Auckland |
Ground Floor, |
1010 |
09 379 6714 |
09 377 4622 |
|
Balclutha |
2 John Street |
9230 |
03 418 2387 |
03 418 2181 |
|
Blenheim |
Cnr Scott & Main Streets |
7201 |
03 578 3905 |
03 578 0189 |
|
Christchurch |
Christchurch Box Lobby, |
8011 |
03 353 1763 |
03 353 1869 |
|
Dunedin |
233 Moray Place |
9012 |
03 474 0933 |
03 477 5189 |
|
Gisborne |
166 Gladstone Road |
4010 |
06 867 8867 |
06 868 4511 |
|
Greymouth |
36 Tainui Street |
3204 |
03 768 0125 |
03 768 7615 |
|
Hamilton |
563 Angelsea Street |
3204 |
07 838 2708 |
07 838 1842 |
|
Hastings |
100 Market Street |
4122 |
06 870 3237 |
06 870 3206 |
|
Hawera |
74 Princes Street |
4393 |
06 278 8680 |
06 278 7002 |
|
Hokitika |
93 Revell Street |
7810 |
03 756 8004 |
03 755 8659 |
|
Invercargill |
51 Don Street |
9810 |
03 214 7702 |
03 214 4140 |
|
Kaikohe |
144 Broadway |
0405 |
09 405 3042 |
09 401 1899 |
|
Kaitaia |
104 Commerce Street |
0410 |
09 408 6159 |
09 408 3101 |
|
Kerikeri |
6 Hobson Avenue |
0230 |
09 407 9721 |
09 407 9722 |
|
Levin |
228 Oxford Street |
5510 |
06 367 8159 |
06 368 9405 |
|
Masterton |
181 Queen Street |
5810 |
06 378 8300 |
06 378 8195 |
|
Motueka |
207 High Street |
7120 |
03 528 6600 |
03 528 6700 |
|
Napier |
Cnr Dickens & Hastings Street |
4110 |
06 835 6903 |
06 835 5234 |
|
Nelson |
209 Hardy Street |
7020 |
03 546 7631 |
03 546 7085 |
|
New Plymouth |
21 Currie Street |
4310 |
06 759 8936 |
06 757 9578 |
|
Oamaru |
2 Severn Street |
9400 |
03 433 1060 |
03 434 7884 |
|
Paihia |
2 Williams Road |
0200 |
09 402 8623 |
09 402 7803 |
|
Palmerston North |
328 Church Street |
4410 |
06 353 6195 |
06 355 4167 |
|
Picton |
72 High Street |
7220 |
03 520 3021 |
03 573 6137 |
|
Queenstown |
13 Camp Street |
9300 |
03 442 4972 |
03 442 7976 |
|
Rotorua |
1218 Tutanekai Street |
3010 |
07 349 2393 |
07 348 6618 |
|
Takaka |
29 Commercial Street |
7110 |
03 525 9702 |
03 525 9716 |
|
Taumarunui |
47 - 49 Miriama Street |
3920 |
07 895 8146 |
07 895 8147 |
|
Taupo |
46 Horomatangi Street |
3330 |
07 378 9093 |
07 378 1141 |
|
Tauranga |
17 Grey Street |
3110 |
07 577 9911 |
07 577 6620 |
|
Te Awamutu |
71 Bank Street |
3800 |
07 871 5197 |
07 871 3157 |
|
Thames |
517 Pollen Street |
3500 |
07 868 7851 |
07 868 9603 |
|
Timaru |
21 Strathallen Street |
7910 |
03 686 6039 |
03 686 6041 |
|
Tokoroa |
22 Bridge Street |
3420 |
07 886 5098 |
07 886 1901 |
|
Waihi |
21 Rosemont Road |
3610 |
07 863 9574 |
07 863 8133 |
|
Waipukurau |
Ruataniwha Street |
4200 |
06 858 7501 |
07 858 7683 |
|
Wanaka |
39 Ardmore Street |
9305 |
03 443 8247 |
03 433 8211 |
|
Wanganui |
115 Victoria Aveue |
4500 |
06 345 0348 |
06 347 8009 |
|
Wellington |
2 Manners Street |
6011 |
04 801 2422 |
04 801 2428 |
|
Westport |
Cnr Brougham & Palmerston Streets |
7825 |
03 788 8194 |
03 788 8199 |
|
Whakatane |
Cnr Commerce Street & The Strand |
3120 |
07 307 1157 |
07 307 1588 |
|
Whangarei |
16 - 20 Rathbone Street |
0110 |
09 430 2762 |
09 438 0037 |
Terms and conditions
The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.
Delivery targets
Delivery targets are a guide only and we do not guarantee your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer.
Required postage
The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.
Compensation, prohibited & high risk items
Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about Compensation, high risk & prohibited items.