International mail service announcements
Events outside New Zealand Post's control may affect delivery times for mail sent to and from New Zealand to some international destinations. There may also be items that we are temporarily unable to accept.
Japan delivery disruptions
Due to damage to the facilities of Japan Post, some international items are requiring longer than normal for delivery.
In particular, items being sent to addressees in the following areas are affected by no-entry restrictions and other adverse conditions.
- Parts of Miyagi Prefecture
- Evacuation areas due to the Fukushima nuclear power plant accident
For the latest delivery conditions regarding international items sent to Japan, please visit the Japan Post website.
Delivery targets for other destinations are not affected.
For all international delivery targets see our world zones.
Items we are temporarily not accepting
Due to circumstances outside of our control, we are not accepting the following items until further notice:
- Toner cartridges sent to any international destination.
- Parcels sent to Russia using international Express Courier (documents can still be sent to Russia using this service).
- Passports sent to India using International Express Courier.