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Redirect mail

Redirect your mail when you move in New Zealand or overseas.

You can redirect your mail as a household/individual, Senior Citizen or business; you can redirect to an address in New Zealand or overseas, permanently or temporarily.

Redirection service fees

Household/individual

Redirection Up to and including 2 months 4 months 6 months 12 months
Domestic $25 $35 $50 $90
International $80 $110 $150 $200

Senior citizen (65 + years)

Redirection Up to and including 2 months 4 months 6 months 12 months
Domestic FREE $15 $30 $70
International $80 $110 $150 $200

Business

Redirection Up to and including 2 months 4 months 6 months 12 months
Domestic $130 $195 $255 $480
International $255 $385 $505 $955

Setting up your Redirection

You can set up your Redirection for a household/individual or Senior Citizen online.

You can also arrange to have your mail redirected at your local PostShop. Complete a Redirect Mail form and present some form of identification – Passport, Driver Licence, HANZ 18+ card, SuperGold card or Community Services Card. Redirections set up at your local PostShop can also be amended online.

If you’re applying to redirect business mail, you will need to supply a business authorisation letter on relevant letterhead with the redirection form.

You need to apply at least three working days before you would like your redirection to start.

Things you need to know

  • Each redirection service must be from one old address to one new address.
  • If you arrange a redirection for a household or individual as well as a business, the business fees will apply.
  • The minimum two month fee applies to temporary redirections, which are charged the same as permanent. 
  • Not-for-profit organisations, Charitable Trusts, Personal and Family Trusts, societies and schools are entitled to the redirection service at the household/individual price, where this can be verified.  
  • Those aged 65 years or over, who provide evidence of their age (SuperGold card, passport, driver licence) when applying in person will receive the first two months of their domestic redirection service free of charge. If you apply online, the system will register your age from your driver‘s licence authentication. Any amendments or extensions are charged at the household/individual price; the first two months free of charge only applies to new redirection requests (being the first two months provided for the same old and new address).

Next steps