Sending internationally

A premium courier service for time urgent items:

• Delivery target: 1 - 5 working days
• Delivery to over 220 destinations
• Online tracking by key events and signature on delivery
• Customs clearance
• No fuel surcharge
• Delivery to door service
• Delivery to rural areas at no additional cost in most countries
• Maximum weight of 30kg
• Standard compensation for loss or damage up to NZ$2,000*. Items valued over NZ$2,000 but less than NZ$50,000 are classified as High Risk but can be sent only if additional compensation cover is purchased for 1.06% of the declared value of the item.

*This limit is subject to a number of important limitations and exclusions, in particular in relation to High Risk and Prohibited items. For further information about our compensation terms and conditions and High Risk and Prohibited items, please refer to the relevant sections of the Postal Users’ Guide.

Ideal when cost is more important than speed:

• Delivery target: 2 - 6 working days
• Delivery to 32 key destinations
• Online tracking by key events and signature on delivery
• No fuel surcharge
• Delivery to door service
• Delivery to rural areas at no additional cost in most countries
• PO Box delivery available (selected destinations only)
• Maximum weight of 30kg
• Standard compensation for loss or damage up to NZ$2,000. Items valued over NZ$2,000 but less than NZ$5,000 can be sent if additional compensation cover is purchased for 1.06% of the declared value of the item.*

*This limit is subject to a number of important limitations and exclusions, in particular in relation to High Risk and Prohibited items. For further information about our compensation terms and conditions and High Risk and Prohibited items, please refer to the relevant sections of the Postal Users’ Guide.

• Delivery target: 3 - 10 working days
• Prompt worldwide letter and parcel service to over 220 destinations
• Delivery to PO Boxes and rural areas for no additional cost
• Four International Air letter sizes
• Range of International Air Postage Included Envelopes
• Maximum weight of 20kg
• The International Air Satchel service is for New Zealand Post Account customers only
• The International Bulk Mail service is for New Zealand Post Account customers only
• Standard compensation cover for loss or damage up to NZ$250 with additional cover for the International Air service to NZ$1,500 available for NZ$10*.

*This limit is subject to a number of important limitations and exclusions, in particular in relation to High Risk and Prohibited items. For further information about our compensation terms and conditions and High Risk and Prohibited items, please refer to the relevant sections of the Postal Users’ Guide.

• Delivery target: 10 - 25 working days
• Worldwide parcel service to over 220 destinations
• International Economy parcels cost 10% less than the standard postage for International Air parcels
• Delivery to PO Boxes and rural areas for no additional cost
• Standard compensation for loss or damage up to NZ$250 with additional cover to NZ$1,500 available for NZ$10*.

* This limit is subject to a number of important limitations and exclusions, in particular in relation to High Risk and Prohibited items. For further information about our compensation terms and conditions and High Risk and Prohibited items, please refer to the relevant sections of the Postal Users’ Guide.