International Air Satchel
Or were you after:
Send large amounts of international letters and small parcels up to 2kg on a regular basis through International Air.
International Air Satchel is a satchel lodgement option available to New Zealand Post Account customers for mailings of over 50 International Air letters and small parcels (up to 2kg per item) or lodgements with postage of NZ$100 or more.
The supplied satchel makes your letters and parcels easy to lodge, and free pick up may be available. International Air has a delivery target of three to 10 working days.
Key benefits
- Convenient and easy to use: simply put all your International Air letters and parcels (up to 2kg per item) into the blue satchel provided by New Zealand Post and complete an IBP009 consignment note.
- Free pick up: the satchels are collected by courier free of charge, on a pre-arranged basis.
- Only pay for what you send: parcels are charged using continuous weight pricing. This means you will pay for the actual weight of your parcel in 10g increments. The minimum charge for International Air parcels is 100g per parcel.
- Postage is GST zero rated on all international items: you'll save administration time and improve cash flow, because you don't have to pay GST on the items you send, and claim it back later.
Lodgement
A minimum of NZ$100 or 50 items per lodgement applies. Only one lodgement may be made per day.
International Air Satchel mail must be lodged in a blue satchel provided by New Zealand Post. Mail is collected daily free of charge. The items are sent by the International Air service and no GST is paid on them.
Product information and maximum dimensions
A green Customs Declaration (OS008a) sticker must be attached to each parcel.
| Letters and documents | ||||
|---|---|---|---|---|
| Size |
Max dimensions (height x length) per item |
Max weight per item |
Max thickness per item |
Max standard cover per item |
| Medium | 130mm x 235mm | 200g | 10mm | NZ$250* |
| Larger than Medium | 260mm x 385mm | 200g | 10mm | NZ$250* |
| Parcels (up to 2kg) | |||
|---|---|---|---|
|
Max length + width + depth per parcel |
Max length of any side per parcel |
Max weight per parcel |
Max standard cover per parcel |
| 900mm | 600mm | 2kg | NZ$250* |
| Rolls and tubes (up to 2kg) | |||
|---|---|---|---|
|
Max length + (diameter x 2) per item |
Max length per item |
Max weight per item |
Max standard cover per item |
| 1,040mm | 900mm | 2kg | NZ$250* |
*This is subject to a number of important limitations and exclusions, in particular in relation to High Risk and Prohibited items. For further information about our compensation terms and conditions and High Risk and Prohibited items, please refer to the relevant sections of the Postal Users' Guide.
Required postage
The required postage to send your items up to 2kg by International Air Satchel is GST zero rated.
| Size | Australia and South Pacific | Rest of the world |
|---|---|---|
| Medium | $1.65 | $2.09 |
| Larger than Medium | $2.49 | $2.93 |
The maximum weight of a letter is 200g - letters above 200g are charged as parcels.
Parcels are charged using continuous weight pricing, which means you only pay for the actual weight of your items in 10g increments. The minimum chargeable weight for International Air Satchel is 100g per parcel. Rolls and tubes are charged as parcels. All customs duties, sales taxes and other regulatory charges are payable by the receiver on delivery. Please refer to our Rate Finder for more information.
Sending by International Air Satchel
- Clearly address each item. Make sure you include the postcode (if required), and the destination country.
- Put your return address and postcode on the top left corner or the back of each item.
- Ensure your PermitPost indicia is on the top right corner.
-
Make sure there is an International Air service indicator on each item.
-
Attach a green Customs Declaration (OS008a) to each parcel (under 2kg).
- Complete the consignment note (IBP009) listing all the items to be lodged.
-
Remove the Customer Copy of the consignment note.
-
Put all your mail into a blue International Air satchel.
- Put your completed consignment note in the pouch on the front of the satchel.
- Ensure your Return to Sender card is in the small pocket or sitting on top of your consignment note, with the International Mail Service Centre address facing out.
-
Put the satchel with the rest of your New Zealand Post mail for courier pick up.
Minimum of $100 or 50 items per lodgement applies. Maximum of one lodgement per day.
For lodgements of over 500 items, please contact your New Zealand Post account manager or our Customer Service Centre to discuss bulk lodgement options.
Things you need to know
You must be a New Zealand Post Account customer to access this service. Each item must also have a PermitPost impression and an International Air service indicator. Special conditions and charges may apply. Your New Zealand Post Account Manager can tailor a package to suit your needs.
International Air Satchel has a target delivery time of three to ten working days around the world. View our delivery zones for more information.
Free pick up from commercial premises may be available for New Zealand Post Account Customers. Contact your account manager today to enquire and set up the International Air Satchel service or call our Customer Service Centre on 0800 501 501.
Terms and conditions
The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.
Delivery Targets
You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.
Required postage
The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.
Compensation, prohibited & high risk items
Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about Compensation, high risk & prohibited items for more information.
