Tracking, made easier.

We've made some changes to our tracking tool so it's even easier to manage your parcels online.

Tracking, made easier.

We've made some changes to our tracking tool so it's even easier to manage your parcels online.

Expecting a delivery?

To ensure the safety of our people and our community, we've implemented contactless delivery, physical distancing and, in line with Government guidelines, the wearing of masks.

Box and parcels on ground next to gumboots

Provide delivery instructions

Want it left at the back door? In the carport? You can tell us where to leave your non-signature required parcels. Enter your tracking number to get started.

Hand inserting large envelope into mailbox

Redirect my parcel

As long as your parcel hasn't been loaded into the delivery van, you can redirect it to another address within 75km.

Man picking up a box and parcel delivered to his front door

Track parcel online

The best way to check the status of delivery is by using our online tracking tool.

Recycle your soft plastics using pre-paid courier bags

Our new pre-paid Soft Plastic Recycle Courier bags make it easy for you to recycle your household soft plastics. Fill your bag with your soft plastics, book a courier for pick-up, and we’ll take care of the rest.

a smiling courier delivers a parcel
a smiling courier delivers a parcel

Need it now? We can help!

If you need essential items sent urgently, our Express service offers a range of flexible, door-to-door courier options, right across NZ, during all COVID Alert Levels.

COVID-19

Find the latest information related to your deliveries and COVID-19, or check on our current network capacity.

COVID-19

Find the latest information related to your deliveries and COVID-19, or check on our current network capacity.

NZ Post courier hugging a tree in a forest
NZ Post courier hugging a tree in a forest

SUSTAINABILITY

Your delivery is now carbon neutral

Person to person domestic and international sending is now carbon neutral, which means we'll be offsetting the equivalent of 238 car trips from Cape Reinga to Bluff and back every year. It’s just the first step in becoming a carbon neutral business from 2030.

STAMPS

IHC Art Awards

Celebrating the artistic talents of New Zealanders with intellectual disabilities.

Orders must be placed by the specific time agreed between your business and NZ Post, to enable same day/evening delivery. Delivery targets are a guide only and we do not guarantee your item will reach its destination within the delivery target.

Our standard terms for Business customers apply.
Click here to see our General Terms and Service Terms – Courier services. 
  
Please note that using our services is considered acceptance of these terms.

We may change them at any time, however we will give you 30 days’ notice.

^ Based on NZ Post owned vehicles. Based on the number of road-legal electric vehicles.