Rural Delivery

Find out how to receive Rural Delivery, set up your rural mailbox to send mail, and how to send to a rural address.

Rural Delivery

Find out how to receive Rural Delivery, set up your rural mailbox to send mail, and how to send to a rural address.

How to register for Rural Delivery

Live at a rural address? There are a range of rural mail and parcel delivery & collection services you can apply for. Check your address receives Rural Delivery, then create a My NZ Post account to manage your parcel and mail deliveries.

 

1. Check your address is rural

Use the NZ Post Address Finder tool to confirm your address contains RD and you can receive Rural Delivery.

2. Log in to your My NZ Post account

Don't have an account? Create one now - it's free and gives you access to great benefits.

Delivery van driving

3. Apply for Rural Delivery

Once you're logged in to you My NZ Post account, you can apply for Rural Delivery.

Things to know about Rural Delivery

Gate delivery is only available where the property is located in an area where an existing rural delivery service passes and the mailbox can be easily and safely serviced from a vehicle.

Where gate delivery services are not able to be provided, a mail delivery service will be provided to a single or aggregated delivery point (nests of mailboxes), placed at an agreed location within the existing delivery route that is closest to the applicant’s property. Depending on individual circumstances, this may be at the entrance to a specific road or to the nearest terminal point on the existing delivery.

Noting - for tracked parcel deliveries, door delivery service is available provided the dwelling is within 0.5km (one way) from the delivery point (mail box) or defined route and there are no closed gates, unsuitable access, dogs etc. preventing delivery.

Where a housing development is established on, or close to an existing rural delivery route, a mail delivery service will only be provided to aggregated delivery points (nests of boxes) at an agreed location. This is usually within the existing delivery route that is closest to the development.

Depending on individual circumstances, this may be at the entrance to a specific road, the entrance to the development, or to strategically / centrally placed mailbox nests within the development, (provided these are within the existing delivery route and does not impact on the existing network by doing so).

Noting - for tracked parcel deliveries, door delivery service is available provided the dwelling is within 0.5km (one way) from the delivery point (mail box) or defined route and there are no closed gates, unsuitable access, dogs etc. preventing delivery.

You will need to check that the rural delivery service is available in your area by contacting our National Contact Centre. If the service is not available, ask about other NZ Post delivery services that may be available including Private BoxCounter Delivery or Community mailboxes.

Rural Delivery mail should be addressed as follows:

Rural Delivery mail should be addressed as follows:

Mr W L Smith
21 Greens Road
RD 2
Ruawai 0592

Mail addressed to people not listed in your Rural Delivery Service Agreement should be addressed c/- your name and Rural Delivery address:

Mr & Mrs G O'Brien
C/- Mr W L Smith
21 Greens Road
RD 2
Ruawai 0592

Changing your details

If you need to update your phone number or the names of people living at your address, you can do it online or at your local NZ Post store. Find NZ Post

Cancelling your rural service

If you no longer require the Rural Delivery Service, you can cancel your service online or at your local NZ Post store. Find NZ Post

Community mailboxes

If Rural Post owner-drivers or posties don't deliver mail in your area, you may be able to access a free NZ Post community mailbox, for a limited period of time.

Sending to a rural address

A charge of $4.30 applies when using our domestic parcel services to send to a rural address. Buy online as part of your sending label or in booklets of ten rural tickets. There is no additional cost to send letters to a Rural Delivery address.

Sending from a rural address

Outgoing mail and courier items can be collected from your mailbox by your Rural Delivery owner-driver. Raise the flag to show mail is ready for pick-up. Your Rural Delivery owner-driver can tell you the correct postage and sell you stamps and a select range of products.

Your rural mail will be delivered if your mailbox:

  • Has a minimum size of 400mm deep x 270mm wide x 270mm high, with a flag fitted to indicate mail is awaiting collection
  • Provides access by a front-opening, non-locking hinged door and fitted with a mail slot large enough for large magazines to be placed inside without bending or opening the door. The mail slot should be no less than 250mm x 30mm. Mail should drop out of sight to keep it secure
  • Is located to allow easy, all-weather access and positioned so your Rural Delivery owner-driver can reach it without leaving their vehicle. The best location may not always be by your gate. It‘s important you comply with local bylaws, traffic regulations and phone/power cable requirements. Please discuss your options with your Rural Delivery owner-driver before constructing your mailbox
  • Has the street/road number of your property (if available) clearly printed on the box in numerals at least 25mm high. Local Authorities are progressively allocating numbers to all properties in their area and your property may already have a number allocated. If not, or if you would prefer to use your name, please feature your initials and surname, or company name.

Height and positioning of mail slot

The recommended height of your mailbox mail slot is between 1m and 1.2m from the ground. This allows easy and safe access without the Rural Delivery owner-driver having to get out of their vehicle.

You can buy a purpose-built rural mailbox from selected retail and hardware outlets.