Sending letters or postcards

Like the old-fashioned way of doing things? Good on you. See our options for sending letters or postcards across Aotearoa and overseas.

Sending letters or postcards

Like the old-fashioned way of doing things? Good on you. See our options for sending letters or postcards across Aotearoa and overseas.

How long will it take?

The following delivery targets are a guide only and we do not guarantee your item will reach its destination within the targeted time.

Standard mail

Nationwide: 3 working days

Economy letters

Australia: 3-6 working days
Rest of the world: 6-10 working days

Faster delivery for documents sent within New Zealand is available by using our Courier service.
Faster delivery for documents sent internationally is available by using our Courier and Express services.
Delivery outside major towns and cities including to and from rural or remote areas may take longer.
 

How much will it cost to send Standard Mail within New Zealand?

Size Maximum size
(height x length x width)
Maximum weight incl. envelope Standard Mail required postage#
Medium 
(e.g. E9, DLE, DLEE, MaxPop, Cheque Mailer)
130mm x 235mm x 6mm 500g  $1.50 (or 1 x KiwiStamp)
Large 
(e.g. C5) 
165mm x 235mm x 10mm 500g  $2.80 
Oversize 
(e.g. E35) 
260mm x 385mm x 20mm 1kg $4.10 


How much will it cost to send a letter overseas?

Size Maximum size
(height x length x width)*
Max weight incl. envelope* Australia and South Pacific* Rest of the world*

Aerogramme & Postcards

130mm x 235mm 10 g  $2.80 $2.80
Medium
(e.g. E9, DLE, DLEE, MaxPop, Cheque Mailer)
130mm x 235mm x 5mm 100 g  $2.80  $3.60 
Large 
(e.g. C5) 
165mm x 235mm x 10mm 200 g $3.60  $4.30
Oversized
(e.g. E35) 
260mm x 385 x x 10mm 200 g $4.90 $6.50

Before you send a letter overseas:

  • Letters must contain paper based written or printed documents only
  • Check your letter weighs less than 200gms. If your letter weighs more, then it is a parcel
  • Check your letter fits within maximum dimensions of 260mm x 385mm x 10mm (height x length x thickness).
    If not, then it’s a parcel
  • Envelopes need an Economy, or Par Avion service sticker in the upper left hand corner.

Sending guidelines

How to address mail

Check out our guidelines on how to address your items correctly so it reaches its destination on time, every time.

How postcodes work

Find out how postcodes work and view our Postcode Directory and maps.

Holidays that impact deliveries

See the public and regional holidays that can affect delivery times.

Frequently asked questions

Post your mail in the Standard Mail slot of a New Zealand Post street posting box or at a NZ Post store. Or if you’d like to get a My NZ Post Business and have your mail picked up, talk to us today

You can’t get Standard Mail letters picked up. However, you can get pick ups with other options such as courier or parcel services

KiwiStamps are non-denominated stamps, meaning they do not have a specific value (denomination) on them.  

A KiwiStamp will always be worth the required postage to send a letter on the day it is used / mailed (currently $1.50). KiwiStamps purchased now can continue to be used in the future even if the required postage changes.

The below table can be used to determine how many KiwiStamps are required for commonly posted items:

Required postage Medium letter Large letter Oversize letter
Max height x length 130 x 235mm 165 x 235mm 260 x 385mm
Max thickness 6mm 10mm 20mm
Max weight
(includes envelope)
500g 500g 1kg
Standard Mail 1 x KiwiStamp    

Yes. The KiwiStamp has been designed for easy use on Standard Mail Medium letters, but is also valid postage on all Standard Mail Large and Oversize letters, domestic parcels and most international items. If you're using KiwiStamps in this instance, it's likely you'll need to use a combination of KiwiStamps and denominated stamps to make up the total required postage for the item. 

Yes. The KiwiStamp has been designed for easy use on Standard Mail (domestic) letters, however it is valid postage on all domestic parcels.

Yes. Stamps are valid postage on most* international items.

If you want to use denominated stamps to send your international mail items, that’s not a problem. Just make sure you’ve got the right postage amount and that the stamps are firmly fixed to your item.

If you want to use KiwiStamps, that’s fine too - but it's likely that you'll need to use a combination of KiwiStamps and other denominated stamps to make up the exact value of the required postage (as KiwiStamps are worth exactly $1.50). Postage costs for sending items internationally is made up of various components such as weight, size and destination you're sending to. This is unlikely to equal the exact value of multiple KiwiStamps.

* There are some international items that you are unable to pay for using stamps. These include International Economy as well as the majority of our business services (which require the use of a PermitPost impression instead of a stamp). When paying for international parcel services with stamps, you are required to pay the GST on the component of postage that is paid for by stamps.