Unfortunately, some items do get delayed, damaged or lost in transit. You may be entitled to a repair, a replacement or compensation if this should happen.
Our international delivery network is made up of five zones. Find the correct zone for your delivery destination and the delivery target for each zone.
Find out when to send your letters, cards, parcels and presents to family and friends to get there before the next special occasion.
Make a statement and personalise the letters and documents you send internationally.
International network disruptions may affect delivery times for mail and parcels sent to and from New Zealand and some international destinations. Specific items may also be impacted by additional international sending restrictions.