Sending internationally

Send letters, documents, parcels, freight items over 30kg and personalised cards internationally.

Letters & documents

Send your letters and documents internationally.


Send your international parcels under 30kg.

Prohibited and restricted items

Not all items are suitable for sending by post or courier. Please check that your item is safe to send.

Cover for loss or damage

Unfortunately, some items do get delayed, damaged or lost in transit. You may be entitled to a repair, a replacement or compensation if this should happen.

World zones

Our international delivery network is made up of five zones. Find the correct zone for your delivery destination and the delivery target for each zone.

Customs declarations & consignment notes

If you’re sending documents or parcels internationally, you need to complete Customs documentation.

Mailing dates & times

Find out when to send your letters, cards, parcels and presents to family and friends to get there before the next special occasion.

Personalised stamps & cards

Make a statement and personalise the letters and documents you send internationally.

International mail updates

International network disruptions may affect delivery times for mail and parcels sent to and from New Zealand and some international destinations. Specific items may also be impacted by additional international sending restrictions.