Key benefits

  • Manage your cash flow by taking advantage of our deferred payment option (available to NZ Post credit account customers only).
  • Helps you access Bulk Mail. A PermitPost number is mandatory if you want to use any of the Bulk Mail products.
  • Saves time and increases efficiency. By using PermitPost you pre-print your PermitPost impression on your mail items. This eliminates the need to lick hundreds of stamps or spend time at a franking machine.
  • Hassle-free. It's easy to set up, implement and manage. Your PermitPost number can be used for both envelopes and parcels (excluding Economy, Economy Courier and Courier [including Signature Required]) within New Zealand and overseas.

PermitPost is for New Zealand-based senders. If you're an overseas business looking for Bulk Mail services, you'll need a DirectPost number. Find out more about DirectPost.

Step by step guide

To use PermitPost you simply pre-print an approved PermitPost impression on each mail item in place of a stamp or DPM indicia. The PermitPost impression indicates that you are using PermitPost as a method of deferred payment. All lodgements where PermitPost is being used as a payment method must be accompanied by a completed Statement of Posting (also referred to as an AR19N form) or Lodgement Manager manifest to enable billing.

To follow is some more detail on the key steps you need to take to get set up as a PermitPost user:

How to apply for a PermitPost number

A member of our team will contact you to discuss your requirements.

Layout requirements for your PermitPost mail item

You can use either a Standard PermitPost impression (JPG - 147KB) or make your own customised impression. Customised impressions can be used with full rate mail, parcels, and FlexiMail, Publication Mail and AdCard services.

If you require an editable file version of the impression, please email [email protected] with your request.

The following standards are mandatory when using VolumeMail products and services and we strongly advise following them for full rate items.

Envelope layout standards

When designing a new PermitPost mail item, make sure to check the Envelope layout standards for the Bulk Mail product you intend using.

All PermitPost items must have a return address. The return address can be located on either the front or the back of the envelope, and must be clearly distinguishable from the delivery address.

Addressing layout standards

All mail items need a valid delivery address. Information about the correct way to address mail pieces can be found in our Address and layout guide (PDF - 168KB).

If you are unsure about how either of these standards apply to your mailing, please contact [email protected]. They can assess your envelope for you.

Lodging PermitPost mail

  • Domestic mail: You must lodge a minimum of 300 items.
  • Lodgements of under 300 items can only be lodged with the Standard Mail product codes in Lodgement Manager with the quantity defined and lodged into the NZ Post network with the manifest paperwork
  • A completed Statement of Posting form or Lodgement Manager manifest is essential lodgement documentation that must accompany all mail items where PermitPost is being used a deferred payment method. Any PermitPost mail lodged without this documentation will be held until it is located. If you don’t have access to either of these forms, please contact our Customer Care Centre or email [email protected].
  • Lodge your PermitPost mail along with your completed lodgement documentation as described above at NZ Post stores which accept PermitPost mail, or Mail Service Centres weekdays during working hours.
  • If your mail is collected by a courier, remember to include your completed documentation in your mail bag.
  • PermitPost items must not be lodged in street posting boxes or letter slots at NZ Post stores. If we detect any PermitPost mail in the network that has been lodged via street receivers or letter box slots in NZ Post stores, it may result in the lodging customer being contacted, the mail being delayed as short paid or returned to sender.
  • Bundle your PermitPost mail with addresses facing outwards and the PermitPost impression in the top right-hand corner.

Paying for mail sent using PermitPost

PermitPost allows you to pay on deferred payment terms. As such, it is available to NZ Post credit account customers only. For more information on our credit payment system:

Other important points about PermitPost

  • PermitPost items are not post marked, date stamped or cancelled.
  • NZ Post reserves the right to cancel any PermitPost number at any time.
  • Please don't use your PermitPost envelopes as Business ReplyPaid envelopes. Enquire about ReplyPaid if you want to get your customers to respond to your mailing.
  • Your NZ Post PermitPost impression can only be used to pay for items being sent through the NZ Post network.

Further information

If you require any further information about PermitPost: