Tracking

We’re experiencing delivery delays

We're seeing a significant increase in parcel volumes. While the majority of parcels are being delivered within 3 days, some parcel deliveries are delayed by up to 5 days. Deliveries into the Waikato region may be delayed by up to 10 days, and Auckland by up to two weeks. To help us help you, please only contact us if our tracking tool shows it’s been more than 5 days (10 days in the Waikato and 2 weeks in Auckland) since NZ Post received your parcel. We understand how important your parcels are to you and our team are working very hard to get them to you as soon as possible. Thank you for your patience as we do everything we can to keep things moving.