In-store services

Re-license your car, change vehicle ownership, pay bills, get your ID and passport photos taken, apply for an IRD number or get a Kiwi access card - all at an NZ Post store.

In-store services

Re-license your car, change vehicle ownership, pay bills, get your ID and passport photos taken, apply for an IRD number or get a Kiwi access card - all at an NZ Post store.

Payments

vehicle

Vehicle services

Re-license your car (pay your car registration), change vehicle ownership or pay road user charges at your local NZ Post retail outlet.

Bill

Pay bills

Pay your bills the easy way at selected NZ Post retail outlets. You can pay your power and phone bills, finance repayments, local authority rates, and much more.

Identity documents

IRD number

Apply for an IRD number at an NZ Post retail outlet and we’ll organise and forward it on to Inland Revenue for you.

Kiwi Access card

Simply fill in an application form, bring along the required identification, then we’ll forward it to Hospitality NZ.

In-store ID requirements

Government legislation means that you must bring in ID to complete the following transactions at your local NZ Post retail outlet.

  • BillPay transactions of NZ$10,000 or more in cash.
  • ID & Apply applications for GE Gem Visa and Personal Loans.

When a customer is conducting multiple transactions either of the same product, or different products where the total value of all transactions combined is more than $10,000, we will also require ID.

Please note that proof of address must be dated within the last 12 months and ID must be no longer than 3 months expired.
The appropriate forms of ID* are listed below with the exception of GE.
For ID & Apply applications for GE Gem Visa and Personal Loans please contact GE.

Option 1 - Primary Photo ID

  • Passport
  • NZ certificate of identity
  • NZ refugee travel document
  • NZ emergency travel document
  • NZ firearms licence

PLUS
Proof of address (e.g. bank statement, utilities bill, electoral roll, etc)


Option 2 - Primary Non-Photo ID

  • Full NZ birth certificate
  • Certificate of NZ citizenship

PLUS
One form of Secondary Photo ID

  • NZ driver
  • NZ Defence Force photo ID
  • NZ police photo ID
  • 18+ Card
  • NZ student photo ID PLUS

Proof of address (e.g. bank statement, utilities bill, electoral roll, etc)


Option 3 - NZ driver licence

PLUS
One of following:

  • Other NZ bank’s card with customer name and signature
  • Other NZ bank statement issued in the preceding 12 months
  • NZ government statement (eg IRD, WINZ, Studylink) with customer name issued in preceding 12 months.

PLUS
Proof of address (e.g. bank statement, utilities bill, electoral roll, etc)

Post shop
Post shop

Find a NZ Post store

With hundreds of NZ Post outlets nationwide you can pay your bills almost anywhere. Many offer weekend services.