22 October
Delivery update
We are still seeing significant volumes of parcels being sent in Auckland and this combined with COVID operating restrictions is causing delivery delays of up to 5 working days.
Across the rest of NZ delivery delays for items have reduced to 1 working day.
Remember you can track all parcels sent within NZ with us online.
Please only contact our customer support team if you are in Auckland and your parcel has been delayed by more than 10 working days, or 5 working days for the rest of NZ.
If you have sent an item to a business in Auckland that was closed, we will be delivering these items over the next week to businesses that have reopened.
For more information about our services at Alert Levels 2 and 3, please refer here.
Please use our tracking tool to check details for your delivery.
Labour weekend delivery updates
Our team will be delivering to a different schedule over Labour weekend.
The information below lets you know more about when mail and parcels will be delivered.
Mail, Rural & Economy service delivery |
Courier Delivery |
|
|---|---|---|
Tuesday
|
|
 |
Wednesday
|
Items posted on |
|
Thursday
|
|
|
Friday*
|
Hawke’s Bay |
Hawke’s Bay Longer Courier overnight |
Saturday
|
|
|
Sunday
|
 |
|
Monday
|
Labour Day |
Labour Day |
Tuesday
|
|
|
* Courier overnight items lodged on Friday 22 October and ticketed for Saturday delivery will be targeted for delivery on Saturday 23 October. Courier overnight items lodged on Friday 22 October not ticketed for Saturday delivery will be targeted for delivery on Tuesday 26 October.
* Courier Economy items lodged on Friday 22 October and ticketed for Saturday delivery will be targeted for delivery on Wednesday 27 October and Thursday 28 October.
** There are no deliveries or Courier pick-ups in the Hawke’s Bay region due to Hawke’s Bay Anniversary Day.
PO Box lobbies will be closed on Monday 25 October.
Delivery Target: Delivery targets are a guide only and we do not guarantee that your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer. For the purpose of delivery targets, the day in which an item is accepted by us is day zero. If you post an item or hand it over the counter in a NZ Post store after that day’s final clearance, or on a Saturday or Sunday, day zero will be the next working day.