Domestic delivery updates

22 October

Delivery update

We are still seeing significant volumes of parcels being sent in Auckland and this combined with COVID operating restrictions is causing delivery delays of up to 5 working days.

Across the rest of NZ delivery delays for items have reduced to 1 working day.

Remember you can track all parcels sent within NZ with us online.

Please only contact our customer support team if you are in Auckland and your parcel has been delayed by more than 10 working days, or 5 working days for the rest of NZ.

If you have sent an item to a business in Auckland that was closed, we will be delivering these items over the next week to businesses that have reopened.

For more information about our services at Alert Levels 2 and 3, please refer here.

Please use our tracking tool to check details for your delivery.

Enter tracking number.

 


Labour weekend delivery updates

Our team will be delivering to a different schedule over Labour weekend.

The information below lets you know more about when mail and parcels will be delivered.

 

 

Mail, Rural & Economy service delivery

Courier Delivery

Tuesday
19 Oct

Wednesday
20 Oct

Items posted on
Wednesday 20 October
will be targeted for
delivery on Tuesday 26
October

Thursday
21 Oct

Friday*
22 Oct

Hawke’s Bay
Anniversary Day**

Hawke’s Bay
Anniversary Day**

Longer Courier overnight
& Courier Economy
service times

Saturday
23 Oct

Sunday
24 Oct

Monday
25 Oct

Labour Day

Labour Day

Labour Day

Tuesday
26 Oct

* Courier overnight items lodged on Friday 22 October and ticketed for Saturday delivery will be targeted for delivery on Saturday 23 October. Courier overnight items lodged on Friday 22 October not ticketed for Saturday delivery will be targeted for delivery on Tuesday 26 October.

* Courier Economy items lodged on Friday 22 October and ticketed for Saturday delivery will be targeted for delivery on Wednesday 27 October and Thursday 28 October.

** There are no deliveries or Courier pick-ups in the Hawke’s Bay region due to Hawke’s Bay Anniversary Day.

PO Box lobbies will be closed on Monday 25 October.

Delivery Target: Delivery targets are a guide only and we do not guarantee that your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer. For the purpose of delivery targets, the day in which an item is accepted by us is day zero. If you post an item or hand it over the counter in a NZ Post store after that day’s final clearance, or on a Saturday or Sunday, day zero will be the next working day.