Domestic delivery updates
We’re experiencing delivery delays
We're seeing a significant increase in parcel volumes. While the majority of parcels are being delivered within 3 days, some parcel deliveries are delayed by up to 5 days (in the Waikato region up to 10 days and in Auckland up to 2 weeks). To help us help you, please only contact us if our tracking tool shows it’s been more than 5 days (10 days in the Waikato region and 2 weeks in Auckland) since NZ Post received your parcel. We understand how important your parcels are to you and our team are working very hard to get them to you as soon as possible. Thank you for your patience as we do everything we can to keep things moving.
Please use our Tracking tool to check details for your delivery. You can also turn on ‘delivery updates’ to get automatic updates on your delivery.