Enquiry forms
Parcel delivery services
Enquire about parcels that are missing, damaged or delayed.
Mail delivery services
Questions about holds and redirection services, changing your postal details, rural delivery.
NZ Post online shop order
Assistance with NZ Post online shop orders, packaging, online postage or stamps.
YouShop
Assistance with your account or items being posted through of our YouShop warehouses.
General enquiry
Got an idea that you think would help us, a compliment or complaint? We’d love to hear from you.
Other options
Please choose from the categories below to send us a request for support or assistance
Other options
Please choose from the categories below to send us a request for support or assistance