Change my details
Free service to quickly notify organisations about updated personal information including change of address
Change my details
Free service to quickly notify organisations about updated personal information including change of address
Easy, free & secure
Whether you’re about to move, have already moved, or want to update your email or phone number, using the Change my details service is the quickest way to notify your chosen organisations.
1. Verify
Verify that you are ‘you’ by submitting your New Zealand Driver Licence or New Zealand Passport.
2. Change
Update your details such as your address, home phone, mobile phone and email.
3. Choose
Choose the orgainsation(s) you wish to notify about your new details.
4. Submit
We'll send your updated details to your chosen organisations.
What you will need
NZ Driver Licence or passport
You'll need a New Zealand Driver Licence or New Zealand Passport to verify your identity. Don't have one? Use our Change service at an NZ Post store.
Customer or account number
Your chosen organisations may request your customer, account or card number before you can submit your request, so have these ready.
Know which organisations to notify
Check the list below for the organisations you can notify with this service.
Organisations you can notify
Amnesty International
Amnesty International
Asthma Foundation
Auckland City Mission
Barnardos
Blind Foundation
Canteen
ChildFund NZ
Coastguard
Forest & Bird
Greenpeace
Heart Foundation
IHC
Life Flight
MedicAlert
Foundation for the Deaf
Neurological Foundation
Oxfam
Parkinson's New Zealand
SPCA
St John
Stroke Foundation
Taranaki Rescue Helicopter
The Fred Hollows Foundation
The Leprosy Mission
Unicef
World Vision
World Wide Fund
YWCA Auckland
Massey University
University of Auckland
University of Canterbury
University of Otago
AA Life Insurance
AMP
Asteron Life
Booster
Computershare
Finance now
Mercer
Southern Cross
Vero
Clutha District Council
IRD
NZ Blood Service
Nelson City Council
NZ Police - Firearms
Public Trust
Waikato District Council
Capital & Coast DHB
Ngāti Rārua
Waitutu
Ngāi Tahu
Energy Online
Flick
Genesis Energy
Grey Power Electricity
Just Energy
Mercury Energy
Meridian
Powershop
Pulse Energy
PGG Wrightson
Farmers Club
Fly Buys
Kathmandu
Living Rewards
New World Clubcard
Resene
Frequently asked questions
Yes, you can still use the Change my details service. Just visit your local NZ Post store to complete the form.
If you already have an NZ Post Business Account
Either contact your NZ Post Account Manager or contact us at [email protected] to find out more.
If you don’t have an NZ Post business account
Contact us at [email protected] and we will help you get set up.
What's next?
Once you have signed up for Change you can also cleanse your current customer details against our NZCOA (New Zealand Change of Address) data to capture any address updates you may have missed. Email [email protected] for more information.
You can also register for free as a consumer customer of Change and see how the service works for your customers before you register with us as a business.
Fees
The only fees we charge are each time one of your customers shares their new details. Talk to your NZ Post Account Manager or email [email protected] to find out more.