It’s important you understand your legal obligations as a sender of Dangerous Goods and the approval processes required for us to transport Dangerous Goods on your behalf.
While we are permitted to carry Dangerous Goods on your behalf and have robust systems and procedures in place, we can only do so if you comply with the obligations set out in the Land Transport Rule Dangerous Goods 2005 (PDF - 300KB) and meet the conditions in our Dangerous Goods policy. For this reason, you must seek approval from us before sending Dangerous Goods.
For any Dangerous Goods parcel we receive with incorrect or incomplete documentation, packaging or labelling, or if any compulsory requirement hasn’t been followed, an admin fee of $9.50 (excl. GST) will be charged. This is to cover our costs to either correct the error ourselves, or to return or dispose of items that don’t comply.