Make a general enquiry

Use this form if you have questions about our products & services or to share your feedback or complaint.

How can we help?
  • I want to provide feedback
  • I have a question about a product or service
  • I want to make a complaint
Which service or product is it related to?
  • Domestic parcels
  • International parcels
  • YouShop
  • Mail products and services

Customer details


YouShop details

YouShop sub category
  • Not assigned to YouShop account
  • Dangerous goods
  • Oversized
  • Overvalue
  • Overweight
  • Return requested
  • Damaged not fit to ship
  • Delivered
  • Disposed
  • Diversion requested
Which YouShop region is it related to?
  • USA
  • Europe

Additional information

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Providing your details means we can connect this email to other calls or emails you've had with our Customer Care Centre so we can give you the best possible service. We may also contact you for customer feedback surveys.