Pay by card online – no need to go to an NZ Post store.
Make sure your parcel is safely packaged, print your postage label and attach it securely.
3. Book a pickup
Once your parcel’s ready to go, book a courier to collect it or drop it off at your local NZ Post store.
Things to know before you send overseas
Attaching documents to parcels
If you have documentation, such as shipping labels (including electronic labels and manual consignment notes, invoices, or other certificates) that are not adhesive, you will need to put them into a clear plastic pouch and attach it securely to your parcel. Please ensure the shipping label is facing out. You can get clear pouches at NZ Post store or at our online shop.
Export Invoices or Export Entries
Depending on the contents of your parcel, the value, and what international service you choose, you may need to provide an export invoice or export entry form. The form will need to be securely attached to your parcel. See if you need an Export Invoice or Export Entry form.
No, you don’t have to fill out a customs declaration form when sending using our online Send a Parcel tool. Sender, receiver and parcel content information is captured as part of the pay online process.
Yes, you can save your label to be printed when you’re ready to send your item.
There are two ways you can do this:
When you process your order through Send a Parcel, we will send you an email confirmation with your ready-to-print label. You can save the email and print the label when you are ready to send.
NZ Post account
If you processed your order by signing in to your NZ Post Account, you can view and print labels from your order history, under My account > Orders, when you’re ready to send.