Identity documents

Learn how we can help you to apply for an IRD number or a Kiwi Access identification card.

Identity documents

Learn how we can help you to apply for an IRD number or a Kiwi Access identification card.

IRD number

Apply for an IRD number at your local NZ Post store and we’ll organise and forward it on to Inland Revenue for you. There's no cost when you apply for an IRD number with NZ Post or Inland Revenue.

People living in New Zealand who are not new arrivals can get an IRD number by simply filling in an application form and bringing it along with the required documentation to an NZ Post store. You will need to bring with you the original documents to be verified as well as legible copies.

You’ll receive your IRD number in the mail approximately two weeks after you've applied.

You need an IRD number if you:

  • earn any money, for example from a job, benefit, bank account, investment or rental property
  • open a bank account or invest money
  • join KiwiSaver
  • apply for Working for Families
  • apply for child support
  • apply for a student loan

You can submit your IRD number application at an NZ Post store, where we'll verify your supporting documents, check your application form and forward it to Inland Revenue for processing free of charge. 

If you live in New Zealand and are not a new arrival:
Download an IR595 application form from the Inland Revenue website or pick up the paper form from an NZ Post store. 

If you have recently arrived in New Zealand:
You can only apply for an IRD number on the Inland Revenue website.

If you usually live overseas:
You may apply for an IRD number as a non-resident of New Zealand. Download an IR742 application form from the Inland Revenue website or pick up the paper form from an NZ Post store.

How long will it take
The Inland Revenue aims to process your application within 8-10 working days. They'll text, email or post your IRD number to you. It can take 20 working days to arrive if you ask the Inland Revenue to post it.

Kiwi Access card

A Kiwi Access Card (which replaces the 18+ Card) is a Photo ID card that proves your identity and age. If you don't have a valid passport and/or driver licence, a Kiwi Access Card is the ideal form of identification recognised in New Zealand. You can apply at participating NZ Post stores.

You’ll receive your card in the mail within 2 - 3 weeks. 

  • Those over the age of 60 and the retired community who may no longer drive or hold a valid passport.
  • Vision impaired (young or old). With braille on the card, those with low or no vision can identify their Kiwi Access Card as their photo identification in their wallet or purse.
  • Travellers, backpackers and visitors to New Zealand, who don't want to worry about losing their passport while out and about. 
  • If you are over 18 or have just turned 18 and need evidence of age ID to access goods and services. You can apply anytime ON, AFTER or ONE MONTH PRIOR TO your 18th birthday.
  • Photo ID if you don’t have a driver licence or passport.
  • An alternative form of photo ID.
  • It only costs $60 and is valid for 10 years.

You can pick up an application form at participating NZ Post stores or download it on the Kiwi Access Card website

Fill in the form using CAPTIAL letters, then collect your additional information:

  • 2 passport photos of yourself taken within the last 12 months.
  • Proof of a valid New Zealand address where you want your card delivered (such as a statement or bill).
  • One original Photo ID to prove who you are; this can be:
    • Current 18+ Card or Kiwi Access Card
    • Passport (NZ or overseas)
    • New Zealand Driver Licence
    • Firearms Licence
    • Certificate of Identity (issued under the Passports Act 1992)
    • Refugee Travel Document (issued by or for the New Zealand Government)

If you don't have a Photo ID, you can still apply. Here's what you'll need:

  • Someone who can prove you are over 18 and can complete the identifier Statement on the application form. This person must:
    • Hold a current NZ Passport, NZ Photo Driver Licence, 18+ Card or Kiwi Access Card
    • Cannot be related to you or be an extended family member
    • Cannot be a partner or spouse
    • Cannot live at the same address as you
    • Be 20 years old or over
    • Have known you for 12 months or more
  • Another form of ID; this can be:
    • Birth certificate
    • Confirmation of Residence Permit (issued by the New Zealand Government)
    • Certificate of New Zealand Citizenship 
    • Certificate of Identity (issued under the Immigration Act 1987)

Once you are ready, visit a participating NZ Post store with the following:

  • Your completed application form
  • 2 passport photos
  • Original Photo ID (or completed Identifier Statement) Your ID will need to be seen by the NZ Post store but will not be sent with the application. 
  • $60 application fee
  • Proof of valid address

NZ Post will send your application to Hospitality New Zealand. They'll send your card to you in the mail within 2 - 3 weeks. 

Entrance to an NZ Post store
Entrance to an NZ Post store

Find an NZ Post store

With hundreds of NZ Post stores nationwide you can pay your bills almost anywhere. Many offer weekend services.