Keeping food and groceries moving
We’re here to help food and grocery companies keep supplies moving around New Zealand and overseas.
Keeping food and groceries moving
We’re here to help food and grocery companies keep supplies moving around New Zealand and overseas.
We understand it is critical for businesses like yours to be able to meet growing customer demands for food and groceries, including perishables.
Whether your delivery needs are large or small, NZ Post can help your business with fast and efficient delivery options while taking all reasonable steps to ensure the health and safety of everyone involved is maintained.
Why send with us?
Speed
Same day or overnight delivery services to reach your customers urgently.
Safety
We specialise in deliveries of perishable items to help reach customers before expiry dates, otherwise we’ll dispose of them hygienically if on-time delivery isn’t possible.
Growth
With NZ’s most extensive delivery network, we can handle your changing delivery needs quickly so you can focus on what your business does best.
Convenience
We save you time by collecting from you and offering same day deliveries 7 days a week. Regional cut-off times apply.
Reliability
Reassurance that you are being supported by NZ’s #1 ranked courier service for on-time delivery*. Our reporting and delivery notifications will help you and your customers know where your parcels are.
Customer satisfaction
Your customers can have food delivered to them when it’s at its best, safely to their door.
Interested in how we can keep your parcels moving?
Interested in how we can keep your parcels moving?
Sending that works for you
| Your delivery needs |
Overnight Powered by NZ’s most extensive delivery network - CourierPost |
Same day Same day delivery powered by CourierPost and Pace. |
| Perishables | Ambient Network** Specialised service features available |
Ambient Network** Specialised service features available |
| Distance | Nationwide Network | Point to point |
| Volume | Unlimited | As agreed |
| Reporting and notifications | Daily reporting, SMS or email notifications available. | Monthly reporting |
| Service availability | 5 Business Days + Saturday option | 7 days |
| Lodgement | Courier Collection Create labels easily with our online tools |
Courier collection Or deliver directly from your premises |
| Choosing the right service | Suitable for perishable items that can be packaged, to prevent spoiling or harm during delivery at everyday temperatures. Leverage the scale and efficiency of the NZ Post delivery network. |
Best for food items that need urgent delivery. Our same day services are supported by multiple delivery options to suit your requirements. We connect you to your customers while offering flexibility with timing. |
* Courier Performance Test by Kantar in October & December 2019. Ranking has been maintained since January 2018.
** Appropriate chilled packaging required for perishable items as our deliveries are made at ambient temperature.
We can deliver most food products including perishable items for you, however there are a few restrictions and requirements to be aware of before booking a delivery with us, which will help you avoid unnecessary delays:
- To send perishables, you’ll need to comply with the Perishables service specifications and complete our Food Product Information form.
- A perishable item is anything that could be spoiled or harmed due to handling or temperature and time sensitivity.
- Perishables must be packaged to last throughout the same day or overnight service you have booked, or up to an additional 3 days for rural delivery. If needed, we can help you source appropriate packaging.
- If delivery of perishables can’t be completed because they have passed their expiry dates, we will notify you and dispose of the items hygienically. Special requirements for disposal can be requested.
- Delivery labels must be created using one of our online labelling tools.
For more information, please fill in our contact form and a Business Specialist will be in touch to work out what is best for your business.
Our standard terms for Business customers apply. Click here to see our General Terms and Service Terms - Courier services.
Standard compensation and claims process applies in accordance with our Service Terms for Courier Services.
Please note that using our services is considered acceptance of these terms. We may change them at any time, however we will give you 30 days' notice.