Freight Forward bookings have a new home

New look, new features, same great service.

Freight Forward bookings have a new home

New look, new features, same great service.

About Freight Forward

Send domestic parcels without the hassle. With NZ Post Freight Forward, on-account customers can book label-free pickups charged straight to their monthly invoice. It’s perfect for customer returns or business-to-business deliveries—just choose your pickup and delivery addresses and let us handle the rest. Simple, convenient, and with great rates.

What's new?

Our Freight Forward booking form has a new home on the NZ Post website. The updated form has a new look, new features and a smoother booking experience, while offering customers the same great service.

Document with a dollar sign on it

Access customised rates

Send using your contracted Courier and Courier Economy rates plus a small additional charge.

Fast delivery icon

More shipping options and add-ons

Including Courier Packs, overnight delivery, Economy services and Photo on delivery.

Parcel on scales

Upfront quoting

Enter your parcel weight and dimensions at the time of booking to get accurate pricing upfront.

Plus features you know and love

Printerless pickups

No printer? No problem. Our courier can bring your shipping label upon collection.

Enjoy great rates and pay on account

Jobs are billed directly to your monthly invoice.

Smooth and simple process

Confirm pickup and delivery details, job-ready time and more.

Phone bookings available

You can still make Freight Forward bookings through our Customer Care Centre.

Need help or have questions?

If you need support with the Freight Forward service, contact our Customer Care Centre by email, enquiry form or phone.