International Surcharges

From 1 April 2020, surcharges will be applied to international sending.

Updated 1 June 2021

To help prevent the further spread of COVID-19, many flights have been suspended, reduced or cut to affected regions. Because of this, we are seeing a significant drop in available capacity and an increase in surcharges with the airlines we work with to send your items.

To enable us to continue to deliver, we need to suspend normal services during the pandemic, and introduce International Surcharges additional to standard rates. Delivery targets will also differ from normal. This is effective from 1 April 2020.

These surcharges will stay in place until airline capacity supply is back to normal, but in the meantime may continue to change. We recommend you check back regularly for any updates to these surcharges.

Sending from New Zealand

Surcharges for outbound services in the below table are valid for the dates specified and may change as the situation changes.

Dates

Service

Zone A

Zone B

Zone C

Zone D

Zone US

Zone E

Australia

South Pacific

Asia

Canada, UK and Europe

United States of America

Rest of World

01 July 2021 - TBC

Express

(previously International Express Courier)

$1.00/kg

$1.50/kg

$2.50/kg

$2.50/kg

$2.00/kg

$2.50/kg

Courier Select

(previously International GoCourier)

$0.50/kg

-

$3.50/kg

$7.50/kg

-

-

All other services (excl. Letters*)

$1.00/kg

$1.50/kg

$3.50/kg

$7.50/kg

$3.00/kg

$8.00/kg

05 April 2021 – 30 June 2021

International Express Courier

$1.00/kg

$1.50/kg

$2.50/kg

$2.50/kg

$2.00/kg

$2.50/kg

International GoCourier

$0.7/kg

-

$3.50/kg

$7.50/kg

-

-

All other services (excl. Letters*)

$1.00/kg

$1.50/kg

$3.50/kg

$7.50/kg

$3.00/kg

$8.00/kg

Please download all International Surcharges from 1 July 2021. (PDF - 102KB). There will be changes to our products and services from 1 July 2021. Learn more about the upcoming changes.

"All other services" (excl. Letters) refers to Economy (previously International Air Small Parcel), Economy Bulk (previously International Air Satchel), Economy Tracked (previously International Air Satchel Tracked), International Air Parcel (previously Economy Plus) and the Courier (previously International Courier) and Courier Extension (previously International Courier Exemption) services. Letters posted using stamps, DPM, or on your NZ Post business account (using product codes IECOL% (previously IAL%), IECOBL%* (previously IBPNL%)and IECOV(previously IBML%) are not subject to the surcharge. Note that letters/documents lodged on all other codes are subject to the relevant surcharge.

* Economy Bulk Letter service using IECOBLIK% code is subject to the relevant surcharges.

The international surcharges apply to the customers with NZ Post business accounts only. For customers booking using Print Postage Online on NZ Post website, via DPM or lodging at NZ Post retail outlets, the surcharges does not apply as the way in which we calculate postage via these channels has changed after 15 September 2020.

For customers with NZ Post business accounts, the surcharges will display as an additional line on your invoices. Any applicable discounts on your business account do not apply to surcharges.

How to calculate the price to send your parcels with surcharges:

Service per item rate + [item weight in kilograms x (service per kg rate + surcharge per kg rate)]

For example, from July 2021, to send a 0.495kg small parcel to the United Kingdom (Zone D) by Economy international service is $15.4997 + [0.5kg x ($26.7217+ $7.5)] = $32.6061

Sending to New Zealand

Surcharges for freight on some services to New Zealand may apply. Speak to your account manager for more details of any surcharges that are applicable.