International Surcharges

From 1 April 2020, surcharges will be applied to international sending.

International Surcharges

Updated 1 March 2021

To help prevent the further spread of COVID-19, many flights have been suspended, reduced or cut to affected regions. Because of this, we are seeing a significant drop in available capacity and an increase in surcharges with the airlines we work with to send your items.

To enable us to continue to deliver, we need to suspend normal services during the pandemic, and introduce International Surcharges additional to standard rates. Delivery targets will also differ from normal. This is effective from 1 April 2020.

These surcharges will stay in place until airline capacity supply is back to normal, but in the meantime may continue to change. We recommend you check back regularly for any updates to these surcharges.

Sending from New Zealand

Surcharges for outbound services in the below table are valid for the dates specified and may change as the situation changes.

Dates

Service

Zone A

Zone B

Zone C

Zone D

Zone US

Zone E

Australia

South Pacific

Asia

Canada, UK and Europe

United States of America

Rest of World

05 April 2021 - TBC

International Express Courier

$1.00/kg

$1.50/kg

$2.50/kg

$2.50/kg

$2.00/kg

$2.50/kg

International GoCourier

$0.70/kg

-

$3.50/kg

$7.50/kg

-

-

All other services (excl. Letters*)

$1.00/kg

$1.50/kg

$3.50/kg

$7.50/kg

$3.00/kg

$8.00/kg

01 October 2021 – 31 March 2021

International Express Courier

$1.00/kg

$1.50/kg

$2.50/kg

$2.50/kg

$2.00/kg

$2.50/kg

International GoCourier

-

-

$3.50/kg

$7.50/kg

-

-

All other services (excl. Letters*)

$1.00/kg

$1.50/kg

$3.50/kg

$7.50/kg

$3.00/kg

$8.00/kg

Please download all International Surcharges from 1 April 2020 (PDF - 160KB).

"All other services" refers to International Air Small Parcel, International Air Satchel, International Air Satchel Tracked, International Air Parcel and International Courier services. Letters posted using stamps, DPM, or on your New Zealand Post business account (using product codes IAL%, IBPNL%, IBML%) are not subject to the surcharge. Note that letters/documents lodged on all other codes are subject to the relevant surcharge.

The international surcharges apply to the customers with NZ Post business accounts only. For customers booking using Print Postage Online on NZ Post website, via DPM or lodging at NZ Post retail outlets, the surcharges does not apply as the way in which we calculate postage via these channels has changed after15 September 2020. Learn more about these changes.

For customers with NZ Post business accounts, the surcharges will display as an additional line on your invoices. Any applicable discounts on your business account do not apply to surcharges.

How to calculate the price to send your parcels with surcharges:

Service per item rate + [item weight in kilograms x (service per kg rate + surcharge per kg rate)]

For example, from October 2020, to send a 0.495kg small parcel to the United Kingdom (Zone D) by International Air Small Parcel is $13.4780 + [0.5kg x ($23.2363 + $7.5)] = $28.8462

Sending to New Zealand

Surcharges for freight on some services to New Zealand may apply. Speak to your account manager for more details of any surcharges that are applicable.