Diversity and inclusion

He aha te mea nui o tea ao. He tāngata, he tāngata, he tāngata. What is the most important thing in the world? It is the people, it is the people, it is the people.

As a business that connects communities from the far north to the deep south, NZ Post truly represents all of Aotearoa. Our people reflect the diversity of the customers and communities we work with every day. We know that inclusiveness is what makes the most difference for the engagement of our people. We are committed to creating a workplace where everyone feels safe and valued, no matter who you are, or what makes you uniquely you.

Our aspiration

We want NZ Post to be a place where everyone feels welcome, respected, proud to belong and better off for having worked here.

A workplace that reflects the diversity of Aotearoa.

A culture where different perspectives are valued and everyone has the chance to succeed. Diversity makes us stronger together and helps us deliver for our customers, our communities, and Aotearoa.

Our commitment to diversity, equality, and inclusion

Genuine commitment to diversity, equality, and inclusion will power our strategy and it is how we live our values.

We’re building inclusion through continued focus on four key areas:

  • Listening to and empowering our people
  • Developing mindsets and skills for inclusion
  • Addressing barriers to participation and inclusion
  • Ensuring accountability for results

How we're building inclusion

 

Education, engagement and enablement

We’re helping our people connect with and respect each other to create a more diverse and inclusive workforce for everyone.

Reporting our gender pay gap

Inclusion is one of our guiding principles at NZ Post and evaluating the gender pay gap is one way to determine if we live this value. NZ Post’s overall median gender pay gap as of June 2025 is 0.4%, significantly below the national gender pay gap which is reported as 5.2%.

Pride Pledge

Our partnership with Pride Pledge represents a values-based commitment that we can take to demonstrate our dedication to the safety, visibility, and inclusion of our rainbow members and community. This is an important step in our ongoing journey. While we already have a strong foundation of inclusion, the Pride Pledge helps us continue to deliver the best for our people - with expert guidance, resources, and support 365 days a year to help us keep learning and improving.

Growing our cultural capability

We are partnering with Education perfect to deepen our understanding of Te Ao Māori and build confidence in Te Reo Māori. Through this partnership we offer learning sessions for our people to help grow their cultural awareness and capability.

Establishing employee network groups

We are listening to and empowering our people by creating communities to help build an inclusive culture through employee network groups. We have recently activated our Pride and Womens networks, with Maori, Pasifika and Neurodiversity networks to follow.

Pride @ Post

Pride @ Post is our employee-led networking group for our people who identify as part of the Rainbow community and allies. Supported through executive sponsorship they provide awareness and education through events and activities to our employees and communities.

Ngā Tuāhine o Tukurau Aotearoa (Sisters of New Zealand Post)

Helping connect, develop, empower and celebrate women at NZ Post through community, mentoring and professional growth.

Building inclusive leadership capability

We’re building inclusive leadership principles into our leadership model and development experiences, along with exploring allyship programmes for key leaders in the business. Helping our people see through the eyes of others and empowering them to use this new understanding to lead diverse teams and create an inclusive workplace culture.

Champions for Change

Our chief executive David Walsh is a member of Champions for Change.

Alongside a diverse group of New Zealand leaders David is committed to supporting and sponsoring our own diversity and inclusion initiatives as well as advocating for progress across all New Zealand workplaces. 

Growing talent pipelines and diverse leadership capability

We’re taking a holistic approach to support a new generation of diverse leaders. We support the Global Women leadership and mentoring programmes along with participating in the Growing Pasifika Leaders programme.

Our inclusion partners

We build strategic partnerships with key organisations to support us in our aspiration for inclusion.