Below are some FAQs to help navigate through the changes that apply from 1 July 2021.
Why are we increasing prices?
2021 has been another year of change for us all. There have been both challenges and opportunities as we adapt and evolve to keep up with an ever-changing market. At New Zealand Post, we continue to be committed to providing you with sustainable, market-leading products and services now and for the future, in response to these changes.
To maintain our commitment, we need to continuously review our infrastructure and processes. As we upscale our business to reflect the changing market, we are also subject to a variety of changing cost components, including increased labour costs, investment in new technology and our continued focus on health and safety. While we’re always looking to reduce costs wherever possible, we have a responsibility to deliver a sustainable delivery service for New Zealand and we do need to review our prices annually.
Sending a letter within NZ
Standard Mail
From 1 July 2021, the cost to send a Standard Mail letter across New Zealand will increase by 10 cents (incl. GST)*.
The medium sized letter will increase to $1.50 (incl. GST) and the large and oversize letters to $2.80 and $4.10 respectively.
Please refer to the table below.
| Size | Current postage (incl. GST) |
New postage from 1 July (incl. GST) |
|---|---|---|
| Medium (up to 500g and 130mm x 235mm x 6mm) |
$1.40 or 1 x KiwiStamp |
$1.50 or 1 x KiwiStamp |
| Large (up to 500g and 165mm x 235mm x 10mm) |
$2.70 | $2.80 |
| Oversize (up to 1kg and 260mm x 385mm x 20mm) |
$4.00 | $4.10 |
* The increase in RRP of some Postage Included Envelopes may differ from the increase in postage due to increases in other supplier costs.
No, however, you can use a KiwiStamp, which has a value of $1.50 from 1 July 2021, plus a stamp of a fixed amount to make up to the correct postage value. E.g. The cost to post a Standard Post Large envelope is $2.80, so you can use a KiwiStamp ($1.50) plus a definitive amount stamp of $1.30.
Priority Business Mail
Unfortunately, use of the Priority Business Mail service has reduced greatly over the last few years, making it difficult to retain as a financially viable product. Therefore, we’ve decided to discontinue our Priority Business Mail services from 1 July 2021.
What can I do with my pre-purchased Priority Business mail envelopes after 1 July 2021?
You can continue to use pre-purchased Priority Business mail envelopes and pre-paid postage after 1 July 2021 as Standard Post. Our Standard Post service delivers mail across town and between major towns and cities in the usual, efficient timeframes.
The table below shows how Priority Business Post pricing compares to current Standard Post pricing.
| Size | Priority Business Mail | Current Standard Post | New Standard Post from 1 July |
|---|---|---|---|
| Medium | $2.80 | $1.40 | $1.50 |
| Large | $3.70 | $2.70 | $4.00 |
| Oversize | $1.50 | $2.80 | $4.10 |
PO Box
From 1 July 2021, the annual rental fee for our PO Boxes will increase by $10 (including GST) for Business box holders and Private bag customers.
The new annual rental fee will apply from 1 July 2021, however for an existing box holder, the new prices will apply at the time of their next annual renewal.
Sending a letter overseas
International Air Letters
From 1 July 2021, the following price increase will apply to International Air letters.
| Size (maximum weight and height x length x thickness) |
Australia and South Pacific | Rest of the World | ||
| Current postage (incl. GST) |
Postage from 1 July 2021 (incl. GST)* |
Current postage (incl. GST) |
Postage from 1 July 2021 (incl. GST)* |
|
| Aerogrammes and postcards (up to 10g and 130mm x 235mm) |
$2.70 | $2.80 | $2.70 | $2.80 |
| Medium (up to 100g and 130mm x 235mm x 5mm) |
$2.70 | $2.80 | $3.50 | $3.60 |
| Large (up to 200g and 165mm x 235mm x 10mm) |
$3.50 | $3.60 | $4.20 | $4.30 |
| Oversize (up to 200g and 260mm x 385mm x 10mm) |
$4.70 | $4.90 | $6.30 | $6.50 |
* The increase in RRP of some Postage Included Envelopes may differ from the increase in postage due to increases in other supplier costs.
International Air Registered
From 1 July 2021, the following price increase will apply to International Air Registered Service.
| Letter size (maximum weight and height x length x thickness) |
Current postage (incl. GST) |
Postage from 1 July 2021 (incl. GST) |
|---|---|---|
| A5 (up to 200g and 185mm x 280mm x 10mm) |
$18.30 | $19.30 |
Sending a parcel overseas
From 1 July 2021, the RRP will increase only for the following services:
International Courier
The RRP for International Courier for Zone US will increase by an average of 8%. The minimum chargeable weight for documents under 1kg will change from 250g to 500g. There are no price changes to other destinations or weights.
International Express Courier
The RRP for International Express Courier will increase by an average of 5%.
International Air Small Parcel
The cost to send by International Air Small Parcel depends on the destination, weight and size of the item. From 1 July 2021, we are making changes to the maximum length, width and depth restrictions for sending parcels* with the International Air Small Parcel service.
Please see the table below for dimensions from 1 July.
|
International Air Small Parcel |
Current |
From 1 July 2021 |
|
Maximum length + width + depth per item |
900mm |
825mm |
|
Maximum length of any side |
600mm |
450mm |
|
Minimum dimensions per item |
105mm x 148mm |
105mm x 148mm |
|
Minimum chargeable weight per item |
200g |
200g |
|
Maximum weight per item |
2kg |
2kg |
* There is no change to the dimensions of rolls and tubes sent via the Air Small Parcel service.
Items sent using the International Air Small Parcel service are usually small in size, therefore we use actual weight to determine the postage however, airlines charge NZ Post for the space we use as well as weight.
To better reflect our costs, we are reducing the maximum dimension requirements of International Air Small Parcel, so light items with large volume will need to be sent via International Air parcel service.